Maya Anderson

Developed five years of quality customer service skills, as well as store operations skills. Grew strong interpersonal connections with regular customers, gained countless positive reviews in customer response surveys, constantly met and exceeded sales goals. Gained experience with merchandising, staging stores to meet company standards while utilizing color palettes, shapes, and mannequins to develop visually engaging clothing, wall, and fixture displays. End goal being attracting customer attention, ensuring the correct display of product to encourage movement out of the store.

• Provide exceptional customer service, guiding customers throughout the store and all available inventory (both online and in-store).
• Handle returns, exchanges, regular purchase and gift card issues on an iPad, iPhone, and standard register unit. Troubleshooting technical issues when needed, as well as correctly intaking large cash amounts.
• Create engaging displays working alone, and self managing other store functions such as recovery, customer engagement, and restocking floor inventory.
• During holiday seasons, manage line flows and ensure occupancy regulations are being followed.
• Scan in inventory, shipments, and properly follow intake regulations. Ensure data is entering system correctly, accurately account for all items in shipment, report any all missing or damaged inventory.

Utilized Instagram to garner and maintain an audience. Communicated with clients, developed positive client relationships, and translated briefs into high quality artwork. Dedicated to providing deliverables that exceeded client
expectations while meeting project deadlines in a fast-paced online environment. Experienced ni managing freelance projects from concept to completion.

• Self Managing multiple projects at once with different clients, subject matter, and deadlines.
• Experience in creating commission based works such as art for print, personal use, and logo design for sponsored events. Strong entrepreneurial skills (attention ot trends, algorithms, and popular subject matter that would alow for a broader reach).

Worked in a fast-paced environment that required the development of high-level multitasking, data entry, conflict resolution and interpersonal skills. Attention to detail was key in inputting orders correctly, and placing customers at correct table locations in order to accommodate correctly, and plan for differing party sizes that may or may not enter the location.

• Multitasking; guide customers to their tables, explain menu items, limited time offers, add-ons, and drink options. Add orders to the kitchen lineup, bring back drinks, dishes, and empty used dishes bins at the dishwashing station, while managing the cash register.
• Properly input order information aligned with corresponding table numbers. Ensure all input information was correct, and all items (input at the time of order, and requested later on during their meal time) were accounted for. Bring bills to tables at appropriate times in the meal, and ensure all requested items were brought to table.
• Properly enact all store functions from opening to closing, follow management regulations with cash and card intake.