Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking and passionate job seeker and ready to help achieve company goals.
Overview
5
5
years of professional experience
Work History
Doverspike Consulting LLC
Consultant
10.2022 - 01.2023
Created situational judgement tests for Police Department promotion evaluations.
Created situational judgement test anchors to decipher good from bad answers.
Revised written protocols for the interview processes.
Provided commentary on interviewee performance via direct observation.
Dr. Rosanna Miguel
Consultant
02.2022 - 01.2023
Conducted job analyses through focus groups to distinguish levels of jobs, determine pay tiers, and create job titles.
Revised and created job descriptions based on current and new data.
Maintained and managed documentation for each job and its corresponding description.
University Of Akron
Human Resources Assistant
08.2021 - 08.2022
Filed paperwork, sorted, and delivered mail and maintained office organization.
Reviewed personnel action forms for hires, terminations, and title changes for mistakes and inaccuracies.
Compiled employee records from individual departments to maintain central files.
Greeted and directed visitors to their meetings and coordinated schedules as needed.
Carrabba's Italian Grill
Head Host/Carside Server
05.2019 - 08.2021
Greeted customers, accommodated special requests, and cultivated warm relationships with customers.
Managed the seating board, ensured quick table turnover, prioritized large parties and mapped out reservations.
Efficiently and correctly packaged to-go orders and large catering family bundle orders.
Trained new hostesses on best practices and restaurant policies to maintain high standards of service.
Cleveland State University
HRIS Data Specialist
09.2017 - 05.2019
Lead initiatives to create electronic records, updated client correspondence files and database information, and managed other students on these related projects.
Scanned documents and saved in database to keep records of essential organizational information.
Lead the I-9 reconciliation project to organize and distinguish old forms from active ones.
Created training records in PeopleSoft system for courses and sessions.
Managed the HR front desk as needed, greeting and directing visitors, answering calls and taking messages.
Education
Master of Arts - Industrial/Organizational Psychology
The University of Akron | June, 2023
Akron, OH
Bachelor of Arts - Psychology Major - Management Minor
Kent State University Stark | May, 2023
North Canton, OH
Skills
Efficient in Microsoft Office, Google, Outlook, iOS
Customer Service and Rapport
Strong work ethic
Professionalism
Leadership
Teamwork
Multi-tasking
Critical thinking
Timeline
Doverspike Consulting LLC
Consultant
10.2022 - 01.2023
Dr. Rosanna Miguel
Consultant
02.2022 - 01.2023
University Of Akron
Human Resources Assistant
08.2021 - 08.2022
Carrabba's Italian Grill
Head Host/Carside Server
05.2019 - 08.2021
Cleveland State University
HRIS Data Specialist
09.2017 - 05.2019
Master of Arts - Industrial/Organizational Psychology
The University of Akron | June, 2023
Bachelor of Arts - Psychology Major - Management Minor