Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maya Baker

Clarksville,AR

Summary

Experienced hospitality professional with a strong background in beverage mixing and service, bar inventory management, and ensuring customer satisfaction. Collaborative and adaptable, consistently delivering high-quality results. Demonstrated expertise in providing exceptional service, handling high-pressure situations, and maintaining a clean and organized workspace. Recognized for reliability, flexibility, and creating positive experiences for patrons.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bartender/Server

Longhorn Steakhouse
05.2017 - Current
  • Providing personal and efficient service
  • Utilizing menu knowledge and guest connections to upsell food and drink items and enhance guest experience.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Office Assistant

Liberty Utilities
05.2021 - 09.2021
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing paperwork, organizing files, and maintaining a clean workspace.
  • Sorted and organized files, spreadsheets, and reports.
  • Input data into spreadsheets and databases.
  • Edited and proofread documents for accuracy and completeness.
  • Edited documents to keep company materials free of grammar errors.
  • Expedited document processing with accurate data entry and timely filing.
  • Completed clerical tasks such as filing, copying, and distributing mail.

Education

Certificate of Completion - Real Estate

Arkansas Real Estate School
Little Rock, AR
04.2024

High school diploma -

Webb City High School
Webb City, MO
05.2017

Certification in Nursing Assistant -

Carthage Technical Center
Carthage, MO
03.2017

Skills

  • Serving/ Restaurant Experience
  • Hospitality and Guest Service
  • Issue Resolution
  • Teamwork and Professionalism
  • Organizational Skills
  • Suggestive Selling
  • Time management
  • Culinary experience
  • Cash Handling
  • Strong multitasking
  • Highly reliable
  • Clear and effective communication
  • Customer service expertise

Certification

  • Food Handler Certification, 05/01/24, 05/01/25
  • Real Estate Basic Principles Pre License, 05/01/24, 05/01/25

Timeline

Office Assistant

Liberty Utilities
05.2021 - 09.2021

Bartender/Server

Longhorn Steakhouse
05.2017 - Current

High school diploma -

Webb City High School

Certification in Nursing Assistant -

Carthage Technical Center

Certificate of Completion - Real Estate

Arkansas Real Estate School

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Maya Baker