Summary
Overview
Work History
Education
Skills
Timeline
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MAYA BARCLAY

Bloomfield,NJ

Summary

Outgoing Office Lead with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.

Overview

4
4
years of professional experience

Work History

Office lead

Choice aviation services
09.2021 - Current
  • Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning
  • Updated flight logs, cargo records, and billing statements with accuracy and efficiency
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service


Shift Lead

Foodtown supermarket
01.2020 - 10.2021
  • Instructed and supervised a team of 5 team members on a technical account and team leaders in ensuring production was being run in a seamless manner
  • Monitored metrics and developed actionable insights to improve efficiency and performance
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

bachelor's in business management -

Montclair State University
01.2024

Associate degree in criminal justice -

Essex County College
01.2021

High School Diploma -

Seaworthy high school
01.2016

Skills

  • Microsoft (word,Excel)Decision making
  • Office Management
  • Time Management
  • Delegation
  • Maintaining Office Records
  • Administrative support
  • Problem-Solving Techniques

Timeline

Office lead

Choice aviation services
09.2021 - Current

Shift Lead

Foodtown supermarket
01.2020 - 10.2021

bachelor's in business management -

Montclair State University

Associate degree in criminal justice -

Essex County College

High School Diploma -

Seaworthy high school

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MAYA BARCLAY