MAYA BATTLE
Valdosta,GA
Summary
Detail-oriented and dedicated professional with proven data entry experience and a strong commitment to accuracy. Skilled in managing multiple tasks, maintaining high-quality records, and supporting teams with clear communication. Adept in Excel and reporting tools, with the ability to work independently and collaboratively. Currently pursuing a degree in Mass Media and Public Relations, bringing a blend of technical, interpersonal, and organizational strengths.
Overview
10
10
years of professional experience
Work History
Data Entry Specialist
LoanMax (Title Loan Company)
01.2023 - 11.2024
- Performed accurate data entry for various loan records, ensuring compliance with company standards and deadlines
- Maintained a high level of data integrity by verifying and cross-referencing customer and franchise information
- Utilized Microsoft Excel to generate weekly and monthly reports, identifying inconsistencies and resolving data discrepancies
- Communicated directly with clients and team members to clarify documentation and enhance the efficiency of the data entry process
Independent Business Owner
Self-Employed Hairstylist
04.2019 - 07.2023
- Managed client appointments, schedules, and financial transactions, maintaining organized and accurate records
- Built strong client relationships and maintained a consistent client base through high-quality service and professional communication
- Demonstrated adaptability and time-management skills by juggling multiple client appointments while managing administrative duties
Customer Service Representative
06.2014 - 02.2019
- Provided phone and in-person support to a diverse clientele, responding to inquiries and resolving issues efficiently
- Documented customer interactions, transactions, and feedback in a centralized system, ensuring accuracy and easy retrieval of data
- Collaborated with team members to streamline daily operations and improve customer satisfaction ratings
Education
Undergraduate - Mass Media and Public Relations
Valdosta State University
Valdosta, GADiploma - undefined
Valdosta High School
Valdosta, GA05.2009
Skills
- Data Entry & Accuracy
- Microsoft Excel & Reporting Tools
- Detail-Oriented & Organized
- Client Communication & Relationship-Building
- Problem-Solving & Discrepancy Resolution
- Time Management & Multitasking
- Team Collaboration & Independent Work
ADDITIONAL INFORMATION
- Authorized to work remotely in the United States (East Coast).
- Experience communicating directly with franchisees and corporate stakeholders for data verification.
- Proven adaptability from a fast-paced customer service background to a detail-centric data role.
- References available upon request.
Timeline
Data Entry Specialist
LoanMax (Title Loan Company)
01.2023 - 11.2024
Independent Business Owner
Self-Employed Hairstylist
04.2019 - 07.2023
Customer Service Representative
06.2014 - 02.2019
Undergraduate - Mass Media and Public Relations
Valdosta State University
Diploma - undefined
Valdosta High School
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