Maya Brito

• Wrote social media content to increase engagement with customers.
• Engaged with and responded to online audience through relevant comments.
• Developed and implemented strategic social media marketing plans.
• Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms.
• Posted new content for products and services when managing marketing and release calendars.
• Kept tabs on what competitors were posting on social media channels through dedicated research skills.
• Corresponded with social media clients to utilize positive feedback and posts to better promote brand..
• Helped with end-to-end event planning process through meetings, walk-throughs and day-of execution.
• Coordinated plans and specific event needs with internal personnel.

• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
• Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
• Followed policies and procedures to meet or exceed established performance requirements.
• Educated customers on special pricing opportunities and company offerings.
• Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
• Maintained customer privacy and protected company operations by keeping information private and confidential.
• Explained benefits, features and recommendations to maximize client retention.
• Relayed customer feedback to cross-functional teams to improve products and services.
• Operated multi-line phone system and online messaging system to communicate with customers.

• Designed work that strongly communicated brand narrative, goals and concepts.
• Met with department heads to translate goals from concept to completion.
• Proposed concepts using rough sketches, storyboards or mood boards.
• Managed writers, artists, designers and project managers with hands-on approach to successfully accomplish daily work and special projects.
• Supervised and coordinated work of camera, lighting and sound crew members.
• Established pace of programs and sequences of scenes according to time requirements and cast and set accessibility.
• Stayed calm and polished at all times, even during moments of extreme stress or when dealing with difficult personalities, to accomplish professional goals.
• Reviewed and assessed footage to check for quality assurance.
• Controlled, manipulated and analyzed natural and artificial light conditions.
• Collaborated with camera and lighting teams to implement creative vision and produce superb work.

• Supervised and worked closely with writers, directors, managers and technical crews throughout production process.
• Created and managed production for high profile, influencer-based projects.
• Shared ideas, brainstormed with other staff members and developed case studies based upon previously delivered projects.
• Helped director with planning and completing shots.
• Coordinated production schedules, editing, printing and duplication processes.
• Kept productions in compliance with network and legal requirements.
• Supervised production staff during planned photo shoots in studio and on location.
• Produced leads by cold calling prospects, networking at events and effectively using social media networks.
• Developed content and schedules for press releases, social media posts and websites.
• Sponsored and built strong relationships with media influencers.

“Holiday Hills” Music Video, Loud Luxury
● Curated scene props requested by director
● Coordinated green room traffic, greeting talent, and booking talent
● Created call sheets and managed film schedule
● Assisted with camera boom, light boom, and audio boom.
“Safe With Me” Music Video, Loud Luxury
● Worked with trained-animals on set
● Created call sheets and managed film schedule
● Coordinated green room traffic
● Assisted in building and creating the set
● Logged and procured all props
“Down This Road” Music Video, Elephante
● Assisted with Stylist and handled costume(s)
● Coordinated catering and meals to all talent and crew
● Coordinated Covid-19 testing to all talent and crew

• Managed schedules by completing work accurately and on time.
• Monitored team compliance with safety and health guidelines.
• Staged and set up audio and video equipment for studio and on-location shoots.
• Handled errands and confidential matters for cast members and guest stars.
• Printed and distributed daily call sheets and scripts.
• Liaised with directors and producers to source and locate obscure items and props for shoots.
• Completed wide range of production support tasks over multiple filming areas.

• Reported real-time pre- and post-game coverage of sporting events.
• Set up camera control equipment, stands and tripods for sporting events.
• Photographed all sporting events
• Monitored daily sporting events and issues to discuss and report pertinent news.

• Prepared and served coffee, espresso drinks, blended coffees and teas.
• Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
• Trained new employees in operational procedures and modeled duties for front and back house positions.
• Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
• Hosted coffee and tea tastings to showcase seasonal items and boost sales opportunities.