Summary
Overview
Work History
Education
Skills
Timeline
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MAYA BUGGS

Lancaster,CA

Summary

Dynamic professional with a proven track record at Elite Living and Coldwell Banker Realty, enhancing tenant relations and achieving a 40% increase in customer satisfaction at Target. Skilled in strategic decision making and effective communication, adept at property showcasing and inventory management. Demonstrates exceptional problem-solving abilities and customer service, ensuring high-quality outcomes in fast-paced environments.satisfaction rates.

Overview

4
4
years of professional experience

Work History

TEAM CAPTAIN

TARGET
01.2019 - 01.2022
  • Achieved a 40% increase in customer satisfaction ratings within the first year
  • Managed payment collection and trained new team members in the electronic department
  • Provided knowledgeable assistance to customers on a variety of electronic products, including TVs, audio equipment, and mobile devices, ensuring a positive shopping experience.
  • Maintained inventory accuracy by regularly stocking shelves, organizing products, and managing backroom stock.
  • Assisted with troubleshooting and setup of electronics for customers, offering insights into product features and compatibility.
  • Leveraged strong interpersonal and communication skills to drive sales, address customer inquiries, and resolve any issues promptly.

AMAZON SHOPPER

AMAZON
01.2019 - 01.2020
  • Provided superior customer service, addressed inquiries, and resolved complaints
  • Accurately selected and packed grocery items based on customer orders, ensuring quality, freshness, and correct quantities for delivery.
  • Organized and labeled orders to streamline the handoff process for delivery drivers, enhancing efficiency and reducing order errors.
  • Maintained a clean and safe work environment, following health and safety protocols for handling perishable and non-perishable goods.
  • Demonstrated attention to detail and time management skills to fulfill multiple orders within strict deadlines, meeting customer expectations for timely deliveries.

REALTOR ASSISTANT

ELITE LIVING AND COLDWELL BANKER REALTY
01.2018 - 01.2019
  • Scheduled maintenance and renovations with minimal disruption to tenants
  • Conducted property research and market analysis to support pricing strategies and listings
  • Provided support to low-income communities through expertise in property management, including assisting with DPSS and Section 8 housing programs.
  • Managed tenant relationships and addressed housing needs, ensuring adherence to housing assistance guidelines.
  • Showcased and toured available rental properties to prospective tenants, expertly handling applications, paperwork, and required documentation.
  • Demonstrated strong computer literacy, utilizing software and tools to streamline tenant management, record-keeping, and administrative tasks.

Education

Computer Applications, Multi-Platform -

Antelope Valley College
Lancaster, CA
07.2026

Software Engineering -

Cerritos College
Cerritos, CA
09.2022

Some College (No Degree) - Cyber Security

Antelope Valley College
Lancaster, CA

Skills

  • Strategic Decision Making
  • Problem Solving
  • Customer Service
  • Organizational Skills
  • Multitasking
  • Flexible And Adaptable
  • Task Prioritization
  • Inventory management
  • Order fulfillment
  • Tenant relations
  • Property showcasing
  • Safety compliance
  • Windows software basics
  • Java and SQL basics
  • Time management
  • Effective communication
  • Closing coordination

Timeline

TEAM CAPTAIN

TARGET
01.2019 - 01.2022

AMAZON SHOPPER

AMAZON
01.2019 - 01.2020

REALTOR ASSISTANT

ELITE LIVING AND COLDWELL BANKER REALTY
01.2018 - 01.2019

Computer Applications, Multi-Platform -

Antelope Valley College

Software Engineering -

Cerritos College

Some College (No Degree) - Cyber Security

Antelope Valley College

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MAYA BUGGS