Maya Casaretto
Gainesville,FL
Summary
Reliable medical front desk office assistant with experience working in busy settings with high patient volumes. Organized and meticulous individual with customer service background and outstanding phone etiquette.
Overview
6
6
years of professional experience
Work History
Receptionist
Comprehensive Dental Care Dc
01.2025 - Current
- Responded to customer inquiries via phone, email, and in person.
- Updated customer information in databases regularly to ensure accuracy of records.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
Front Desk
Back in Balance Chiropractic
03.2024 - Current
- Provided assistance to patients over the phone
- Scheduled and managed appointments
- Created a calm and reliable environment
- Achieved a consistently clean and well-organized workplace
- Verified insurance and patient information
Returns Associate
Tjmaxx and Homegoods
11.2023 - 03.2024
- Processed customer returns and exchanges in accordance with store policy.
- Maintained accurate records of all transactions for audit purposes.
- Collaborated effectively in a team setting
- Experienced with register operations
- Provided superior customer service by addressing questions promptly and courteously.
Shift Lead
Tropical Smoothie Cafe
02.2023 - 08.2023
- Developed and maintained store's schedule
- Applied in-depth knowledge of customer service practices to effectively resolve a variety of client inquiries and issues.
- Ensured others worked as a team
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Cashier/clerk
Fresh Market
06.2021 - 03.2022
- Trained new team members in cash register operation, stock procedures, and customer services.
- Balanced daily transactions on a computerized point-of-sale system.
- Greeted customers and answered any questions they had about the store's products and services.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer questions and provided store information.
Volunteer
Holy Faith Catholic Church
06.2019 - 07.2019
- Cleaned and painted indoors in women's group home
- Helped with landscaping for women's group home
- Helped paint and clean group home for disabled and elderly.
Education
Bachelor of Arts - Accounting
Santa Fe College
Gainesville, FL12-2025
Skills
- Accelerated Math
- Multitasking
- Organized
- Cash Handling
- Customer Service
- Scheduling
- Strong interpersonal skills
Education
true
Timeline
Receptionist
Comprehensive Dental Care Dc
01.2025 - Current
Front Desk
Back in Balance Chiropractic
03.2024 - Current
Returns Associate
Tjmaxx and Homegoods
11.2023 - 03.2024
Shift Lead
Tropical Smoothie Cafe
02.2023 - 08.2023
Cashier/clerk
Fresh Market
06.2021 - 03.2022
Volunteer
Holy Faith Catholic Church
06.2019 - 07.2019
Bachelor of Arts - Accounting
Santa Fe College
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