Maya Chouman
Flushing,NY
Summary
Dynamic and customer-focused professional with experience at ABC Mall Achrafieh, excelling in relationship building and exceptional service. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Reliable and goal-oriented, adept at managing high-pressure situations while maintaining a welcoming environment. Skilled in cash handling and multitasking to ensure smooth operations.
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in any role.
Overview
2
2
years of professional experience
Work History
Sales Associate
ABC Mall Achrafieh
03.2023 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Server
Zahers Diner
02.2022 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma -
Lycee Hanaway
Lebanon06.2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Flexible schedule
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Sales Associate
ABC Mall Achrafieh
03.2023 - 08.2024
Server
Zahers Diner
02.2022 - 10.2022
High School Diploma -
Lycee Hanaway
Similar Profiles
Bailey CraigBailey Craig
Voice of “Jet” at ABC & ABC iviewVoice of “Jet” at ABC & ABC iview
VED PATELVED PATEL
Mall Security at Upper Canada Mall and Georgian MallMall Security at Upper Canada Mall and Georgian Mall
Lucija FreehLucija Freeh
Decorator for Holiday Decor at Shopping Mall I. Zagreb Croatia Avenue MallDecorator for Holiday Decor at Shopping Mall I. Zagreb Croatia Avenue Mall
Brenda DutanBrenda Dutan
Practice Transformation Facilitator at Cinq Care NYPractice Transformation Facilitator at Cinq Care NY
Dwayne JohnsonDwayne Johnson
Props Master at Ms. Ruby MoshlakProps Master at Ms. Ruby Moshlak