Maya Clausman
Corona Del Mar,CA
Summary
As a cheerleader from the age of 9 through High school I learned to work as a teammate and follow directions. I have a positive attitude with a smile always on my face. I work with customers directly and am great at resolving conflict. As a babysitter and a hostess I was able to settle issues and please said person at ease. I am always ready and willing to help associates with job tasks and am accustomed to multitasking and working quickly to meet challenging demands. I am a dependable, hardworking, and passionate employee seeking to do the best in my position.
Overview
6
6
years of professional experience
Work History
Babysitter
Bambino
02.2017 - 11.2022
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Supervised children on playground to help develop physical and social skills.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Engaged with children on individual basis to build positive relationships.
- Established and maintained safe play environment for children.
- Monitored children's play activities to verify safety.
- Planned fun outings and educational activities to keep children entertained.
Hostess
Mutt’s Eastbluff
04.2022 - 08.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Accommodated special seating requests for guests to enhance satisfaction.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Relayed guest comments or suggestions to manager on duty for further action.
- Used cash registers and credit card machines to cash out customers.
- Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
- Answered phone calls to take orders, give information and document reservations.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Backed up servers by checking on tables and retrieving items for guests.
- Seated patrons based on guest preferences and seating availability.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Opened and closed seating sections according to volume of guests.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Delivered pick-up and curbside orders to guests.
- Maintained balanced cash drawer with correct money values and accurate documentation.
Fashion Associate
Twice The Style
06.2021 - 01.2022
- Maintained understanding of current inventory, merchandising and in-store placement to inform sales strategy.
- Recommended, selected and located merchandise for shoppers, engaging politely to establish product needs and wants.
- Styled mannequins and designed merchandise displays to promote key pieces and shopper engagement.
- Circulated and monitored shopper activity within assigned areas to identify customer service opportunities and provide loss prevention control.
- Employed strong sales and communication techniques to facilitate [Number]% increase in sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Monitored customers for signs of security concerns and escalated issues to management.
Social Media Marketing Manager
Mountain Shadows Retreat
01.2018 - 06.2019
- Created and managed social media campaigns to increase brand engagement.
- Devised content strategy to effectively engage target audiences.
- Conducted market research to identify new opportunities and target markets.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- Continually maintained and improved company's reputation and positive image in markets served.
Education
Associate of Arts - Business Marketing
University of Oregon
Eugene, OR06.2026
High School Diploma -
Corona Del Mar High School
Costa Mesa, CA06.2022
Skills
- Meal Planning and Preparation
- Time Management
- Following Directions
- Special Assignments
- Routine Management
- Maintaining Safe Environment
- Patient Awareness
- Licensed Driver
- Routine Adherence
- Conflict Resolution
- Client Needs Assessment
- Effective Scheduling
- Responsible
- Organizing
- Attention to Detail
- Active Listener
- Adaptability
- Communication
- Customer service
Vintage items and clothing. Organization. Socialization. Family and friends.
I began thrift shopping when I was 12 years old at crossroads. It was easy for me to find items I loved and add to my closest without adding to fast fashion waste while also on a budget. I did my senior project on the overproduction of clothing and the way it effects our landfills. I know many brand labels and can often recognize an item based on material and looks Which comes in handy as I later began thrifting at other stores in addition to crossroads. I always do my best to support our planet through recycling, use of reusable water bottles and straws, and donation of all items possible. I love to organize as well. I find enjoyment in color coordinating, cleaning, decorating, and reorganizing my items. My family and friends are also very important to me. And I try to spend as much quality time with them as possible. I am reliable and always there when they need me. I know I can always count on them and maintaining positive relationships is a goal I strive to meet.
Timeline
Hostess
Mutt’s Eastbluff
04.2022 - 08.2022
Fashion Associate
Twice The Style
06.2021 - 01.2022
Social Media Marketing Manager
Mountain Shadows Retreat
01.2018 - 06.2019
Babysitter
Bambino
02.2017 - 11.2022
Associate of Arts - Business Marketing
University of Oregon
High School Diploma -
Corona Del Mar High School