Maya Coppen
Long Beach,CA
Summary
To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Barista
Boardwalk Bagels
05.2022 - 01.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Bartender
Resturant
08.2022 - 12.2022
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Lead Barista
Vons Grocery Store
08.2021 - 12.2022
- Enhanced customer satisfaction by providing efficient and personalized beverage preparation.
- Streamlined workflow for barista team members by implementing effective task delegation.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Collaborated with the management team to develop innovative beverage recipes, increasing sales and customer satisfaction.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
- Managed inventory levels to ensure adequate stock of ingredients and supplies, minimizing waste and reducing operational costs.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Coordinated events at the coffee shop by collaborating with local artists and musicians, boosting community engagement.
- Optimized workflow processes for faster order completion, decreasing wait times for customers.
Culinary Staff Member
Aramark
03.2022 - 05.2022
- Followed food safety practices and sanitation guidelines.
- Maintained composure and work quality while under stress.
- Assisted in setting up and breaking down kitchen stations.
- Maintained high personal grooming standards and uniform presentation.
- Delivered informative presentations on different types of coffee beans, brewing methods, and flavor profiles during special events or workshops.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Controlled line and crowd with quick, efficient service.
Education
High School Diploma -
Opportunities For Learning - Baldwin Park Ii
Pasadena, CA04.2019
Skills
- Coffee Expertise
- Latte Art
- Beverage Preparation
- Cash Handling
- POS System Operation
- Cash Register Operation
- Reliable and Dependable
- Performance Improvements
- Conflict Mediation
- Team Player
Timeline
Bartender
Resturant
08.2022 - 12.2022
Barista
Boardwalk Bagels
05.2022 - 01.2023
Culinary Staff Member
Aramark
03.2022 - 05.2022
Lead Barista
Vons Grocery Store
08.2021 - 12.2022
High School Diploma -
Opportunities For Learning - Baldwin Park Ii