Maya DaCosta
Summary
Versatile employee with extensive experience in fast-paced locations. History of satisfying customers with speedy service, and a good attitude. Motivated worker with an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Caterer
Catering By Design
12.2022 - Current
- Providing personalized catering services tailored to individual preferences and dietary requirements.
- Served personalized meals, as well as buffets to party's of up to 1,500 people.
- Assisted with the event preparation process for increased efficiency, ensuring timely delivery of high-quality catering services.
- Set up, served, and cleaned up venues for clients including weddings/business events etc.
- Collaborated with event planners, and vendors to ensure seamless events.
Food Runner/Hostess
My Way Tavern
09.2021 - Current
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Answering phone calls to take togo orders, as well as answer an other questions about the restaurant.
- Organize, double check, and wrap takeout orders, then proceed to help customers checkout.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Constantly pre-bussing tables to assist servers.
- Trained new employees on customer service best practices and restaurant policies to maintain high standards of service.
- Greeting guests with a smile as they enter the restaurant.
- Handling the wait list during peak rush times, as well as guest seating arrangements.
Hostess/Server/Restaurant Busser
Los Pos Mexican Restaurant
06.2020 - 08.2021
- Greeted customers with a smile upon arrival and provided a friendly environment throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Helped prepare and wrap togo orders.
- Served tables, and answered customer questions about menu information.
- Bussed the tables in the restaurant to help maintain a high turnover rate.
Education
No Degree - Business' And Marketing
Wake Technical Community College
Raleigh, NC06.2025
High School Diploma -
Holly Springs High School
Holly Springs, NC06.2023
Skills
- Event Management
- Anticipating Customer Needs
- Collaboration, and Communication
- Strong Work Ethic
- Food Delivery
- Positive Attitude
- Adaptability
Accomplishments
Employee of the month consecutively for 6 months at LosPos Mexican Restaurant. My hard work at Catering by Design was rewarded with a leadership role that holds more responsibility during events.
Additional Information
I am ready to learn new things, work hard, and help contribute to the positive environment at Nightingale Rooftop Restaurant & Bar.
Timeline
Caterer
Catering By Design
12.2022 - Current
Food Runner/Hostess
My Way Tavern
09.2021 - Current
Hostess/Server/Restaurant Busser
Los Pos Mexican Restaurant
06.2020 - 08.2021
No Degree - Business' And Marketing
Wake Technical Community College
High School Diploma -
Holly Springs High School
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