Maya Daley
Overland Park
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
CNA
Always There Health Care
05.2025 - Current
- Assisted patients with daily living activities, ensuring comfort and safety.
- Collaborated with healthcare team to implement individualized care plans.
- Participated in training sessions to enhance caregiving skills and knowledge base.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Server
Float Pool and Bar
02.2025 - 04.2025
- Delivered exceptional customer service in high-pressure environments, enhancing guest experiences and satisfaction.
- Managed multiple tables efficiently, ensuring timely order delivery and consistent communication with kitchen staff.
- Resolved customer complaints promptly, demonstrating strong problem-solving skills and commitment to guest satisfaction.
- Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere for guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
CNA
HCA Houston Healthcare Clear Lake
06.2023 - 04.2025
- Managed medical supplies and equipment, promoting efficient workflow in care delivery.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Education
Nursing
Johnson County Community College
Overland Park, KSHigh School Diploma - Diploma
Flint Hills Jobcorps
Manhattan, KS05.2022
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- Basic life support
- Compassionate communication
- Complex Problem-solving
- Problem-solving
- Critical thinking
- Team collaboration
- Active listening
- Flexibility and adaptability
- Conflict resolution
- Patient advocacy
Certification
- CNA - Certified Nurse Assistant
- BLS/ CPR - basic life support
- Server license
Timeline
CNA
Always There Health Care
05.2025 - Current
Server
Float Pool and Bar
02.2025 - 04.2025
CNA
HCA Houston Healthcare Clear Lake
06.2023 - 04.2025
Nursing
Johnson County Community College
High School Diploma - Diploma
Flint Hills Jobcorps
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