Maya E. Caesar
Parkland,United States
Summary
Dynamic professional with a proven track record in providing customized shopping assistance and efficient order fulfillment, demonstrated during my tenure at Target. Excel at creative styling and team collaboration, enhancing brand recognition and customer satisfaction. Skilled in Microsoft Word and adept at conflict management, consistently achieving high customer scores. Skilled fashion consultant successful at providing first-rate customer service and personal shopping support. Familiar with customer needs and preferences.
Overview
7
7
years of professional experience
Work History
Style Consultant
Target
Boca Raton, FL
05.2024 - Current
- Provided personal styling advice to clients based on their individual needs and preferences.
- Developed style solutions for clients, including color palettes, outfit ideas, and accessory selections.
- Assisted with the selection of clothing items in store or online.
- Recommended fashion trends and seasonal looks to customers.
- Identified potential customer service issues before they arise and provided solutions to ensure client satisfaction.
- Maintained a high level of professionalism while interacting with customers in person or over the phone.
- Managed inventory levels at store locations ensuring sufficient stock is available at all times.
- Supported other departments within the business as required.
- Greeted clients warmly and analyzed fashion needs and desires while identifying products for consideration.
- Verified pleasing product display and accessibility for client's shopping experience by monitoring sales floor, stocking inventory and replenishing products.
- Educated clients regarding future promotions, sales and upcoming events, stressing potential benefits to client.
- Received payments, processed purchases and issued receipts.
Uber Partner
Uber Eats
Parkland, FL
11.2023 - 05.2024
- Executed timely and secure deliveries to customers.
- Ensured real-time communication of order progress.
- Maintained positive attitude while greeting employees and customers.
- Utilized GPS navigation systems to ensure timely arrival at destinations.
- Provided customer service by answering questions, providing recommendations, and responding to feedback.
- Communicated regularly with Uber support staff regarding any issues that arose during trips.
- Managed customer complaints professionally and courteously.
- Achieved consistently high customer scores due to exceptional service.
Shipt Shopper
Shipt
Parkland, FL
01.2024 - 04.2024
- Ensured exceptional customer service during shopping and deliveries.
- Skilled in multitasking and managing multiple orders simultaneously.
- Maintained consistent updates for customers throughout the purchasing process.
- Provide excellent customer service throughout the delivery process.
- Communicate efficiently with customers about their orders.
- Ensure that all food is handled properly according to safety guidelines.
- Load groceries into vehicle for delivery to customers' homes.
- Maintain cleanliness of shopping bags and totes during each shift.
- Track progress of orders using Shipt mobile app and other technology tools provided by the company.
Fulfillment Team Member
Target
Delray Beach
02.2020 - 11.2023
- Maintained in-stock inventory with correct pricing and signage on the sales floor.
- Managed inventory accuracy, presentation, and pricing for all GM sections.
- Enabled efficient guest delivery through ownership of pick, pack, and ship fulfillment.
- Full-time
- Accurately receiving and processing incoming orders.
- Organizing and labeling merchandise for efficient retrieval.
- Picking, packing, and shipping items in accordance with customer requests.
- Troubleshooting any discrepancies or issues related to order fulfillment.
- Stocking shelves with new merchandise when it arrives at the facility.
- Conducting regular cycle counts to verify inventory accuracy.
- Providing assistance during peak seasons when workload increases.
- Cross-training on other departments such as returns processing or customer service roles.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
Custodial Services
Walt Disney World
Lake Buena Vista
08.2021 - 02.2022
- Assisted guests with their inquiries on directions, attractions, and related details.
- Utilized appropriate cleaning agents when required.
- Ensured cleanliness of public spaces.
- Adapted to outdoor duties across changing weather conditions.
- Utilized Smart Phone device to access assignments and submit work orders.
- Managed critical situations effectively.
- Mastered usage of PPE such as face shields, goggles, and hand sanitizers for COVID-19 cleaning.
- Managed crowd control during peak operational hours in various weather conditions.
- Gained valuable experience through Disney College Program.
- Provided custodial services for special events as needed.
- Responded quickly to emergency situations requiring custodial services.
- Responded promptly to emergency calls for custodial services.
- Provided general custodial services such as cleaning floors, walls, windows, furniture and fixtures.
- Provided custodial services such as sweeping, mopping, dusting and vacuuming.
- Responded promptly to customer inquiries or complaints regarding custodial services.
Salesperson
Party City
Tallahassee
10.2019 - 10.2019
- Contributed to collective goals of sales department.
- Engaged with customers on various platforms.
- Cashier
- Seasonal
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Resolved customer complaints promptly and efficiently.
- Assisted customers in selecting appropriate products or services for their needs.
- Monitored inventory levels and placed orders as needed.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
- Greeted and assisted customers to foster positive experiences.
Frank Theaters Cinebowl & Grill
11.2017 - 08.2019
- Maintained cleanliness while ensuring clear communication with guests and management.
- Gained experience in hosting and serving.
- Managed cash transactions
- Accelerated food order processing in kitchen.
Fulfillment Team Member
Target
Tallahassee
10.2019 - 01.2019
- Coordinated multiple orders efficiently.
- Packed items efficiently.
- Handled movement of pallets and flatbeds during order processing.
- Supported customers with their shopping needs.
- Seasonal
- Organizing and labeling merchandise for efficient retrieval.
- Picking, packing, and shipping items in accordance with customer requests.
- Maintaining accurate inventory records of all products.
- Ensuring accuracy of shipments by verifying contents and quantity of order fulfillment.
- Performing quality checks on outgoing packages before sealing them for shipment.
- Loading and unloading trucks as needed according to safety guidelines.
- Collaborating with team members to ensure timely completion of tasks.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Selected products and items from shelves and pallets for customer orders.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Education
Bachelor of Arts - Political Science
University of Central Florida
05.2024
Bachelor’s level - Political Science courses
Florida A&M University
12.2020
Associate of Arts Degree - Legal Studies
Palm Beach State College
12.2019
High school Diploma -
Brookwood High School
01.2017
Skills
- Microsoft Exchange
- Adobe Acrobat Proficiency
- Proficient in Microsoft Word
- Brand Recognition Strategies
- Efficient Order Fulfillment
- Refund management
- Retail sales customer service
- Financial Transaction Processing
- In-Depth Product Expertise
- Documentation skills
- Creative Styling Background
- Customized Shopping Assistance
- Personal Shopping Expertise
- Conflict Management
- Microsoft PowerPoint
- Team collaboration
- High-energy attitude
References
- Professional, José Alejandro Cabrera, Walt Disney World Custodial Coordinator, 407-508-1040, Jose.a.cabrera@disney.com, Orlando
- Professional, Bader Alshebab, Target Specialty Sales Team Lead, 561-797-9631, B.alshebab175@gmail.com, Delray Beach, Florida, US
- Professional, Guyvens Arisma, Target Flexible Fulfillment Team Member, 561-344-91115, Giovanniarisma65.ga@gmail.com, Delray Beach, Florida, US
- Personal, Justin Caesar, Brother/ Health Corpsman, Petty officer 3rd class, stationed in San Diego, (+39) 347-408-5390, 24caesar@gmail.com, San Diego
Languages
Spanish
Limited
English
Native/ Bilingual
Spanish Proficiency
- i currently work at a store where most of my coworkers are from Spanish-speaking countries. This is a challenge due to the language barrier but has allowed me the opportunity to become more fluent in the Spanish language.
References
References available upon request.
Timeline
Style Consultant
Target
05.2024 - Current
Shipt Shopper
Shipt
01.2024 - 04.2024
Uber Partner
Uber Eats
11.2023 - 05.2024
Custodial Services
Walt Disney World
08.2021 - 02.2022
Fulfillment Team Member
Target
02.2020 - 11.2023
Salesperson
Party City
10.2019 - 10.2019
Fulfillment Team Member
Target
10.2019 - 01.2019
Frank Theaters Cinebowl & Grill
11.2017 - 08.2019
Bachelor of Arts - Political Science
University of Central Florida
Bachelor’s level - Political Science courses
Florida A&M University
Associate of Arts Degree - Legal Studies
Palm Beach State College
High school Diploma -
Brookwood High School
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