Maya Flanagan
Willoughbys Coffee and Tea
Madison,Connecticut
8
years of professional experience
Work History
Barrista
1 Year 6 Months- Delivered excellent customer service by engaging with various clients, resolving issues quickly, and ensuring a welcoming guest experience
- Improved communication skills by conversing with diverse customers and peers
- Strengthened team collaboration by coordinating with and training coworkers to ensure safe and efficient operations and consistent positive service quality
- Developed strong time management skills and attention to detail by balancing high-volume customized orders with efficiency and accuracy in a fast-paced setting while complying with health and safety standards
- Managed cash handling, POS transactions, and daily sales reconciliation with accuracy and accountability
Freelance Child Caregiver
4 Years 7 Months- Provided attentive childcare, ensuring safety, supervision, and age-appropriate activities
- Promoted a positive and supportive environment for social and emotional growth
- Managed daily routines, behavior, and growth while balancing fun and discipline
Freelance Child Caregiver
1 Year 11 Months- Enforced effective problem-solving and conflict resolution strategies to manage challenging behaviors and maintain a positive environment
- Demonstrated responsibility and reliability by assuring children’s safety and following household routines consistently
Lead counselor/ swim instructor/ lifeguard (ages: 5-15)
2 Months- Supervised and directed aquatic lessons and playwhile accommodating varying skill levels and learning styles
- Strengthened communication and interpersonal skills by engaging with children, parents, and staff from diverse backgrounds
- Fostered a nurturing environment for cognitive, emotional, and social development
- Exercised leadership and team management by supervising staff, coordinating activities, and ensuring a safe, inclusive camp environment
- Developed patience, adaptability, and multitasking abilities in fast-changing situations
- Enforced rules and managed behavior through appropriate discipline
- Demonstrated responsibility and risk management by enforcing safety protocols and responding quickly in high-pressure situations
- Enhanced organizational and planning skills through daily scheduling, activity preparation, and logistics coordination
Quality Control Manager
3 Years 5 Months- Monitored and operated basic machinery to promote job efficiency
- Performed general housekeeping tasks in storage and production areas
- Operated as an advocate between employees andthe supervisors
Referee (ages: 6-13)
3 Years 4 Months- Ensured safe, fair, and fun play by enforcing rules and executing fouls under pressure
- Resolved conflicts by mediating disputes and maintaining professionalism with players, coaches, and spectators
Child Caretaker (ages: 4 mo. - 6 yrs.)
1 Year 8 Months- Supported age-appropriate physical, cognitive, social, and emotional development through learning and play
- Collaborated with staff to promote positive behavior and inclusive practices, creating a supportive and engaging environment for all children
- Applied patience, empathy, and problem-solving to manage group dynamics and address individual needs with sensitivity
- Coordinated classroom operations and daily routines of lessons, play, lunch, and naptime
Education
Bachelor of Arts - International Affairs
- Spring 2024 - Colorado State University, Semester at Sea
- Spring 2022 - The University of Tampa, Tampa, FL
- Fall 2021 - Sant’Anna Institute, Sorrento, NA, Italy
- GPA: 3.90
Skills
Critical Thinking
Resilient
Patience & Empathy
Technical and Creative Writing
Geopolitical Awareness
Resourceful and Adaptable
Interpersonal Communication
Conflict Resolution
Cross-Cultural Competency
Collaboration and Teamwork
Integrity and Dignity
Conversational Spanish
CPR/AED/First Aid/Stop the Bleed Trained (Adult
Child
Infant)
Timeline
Barrista
Willoughbys Coffee and Tea
06.2024 - 12.2025Read More
Freelance Child Caregiver
Vesta Family
10.2022 - 09.2024Read More
Lead counselor/ swim instructor/ lifeguard (ages: 5-15)
Deerlake Camp
06.2022 - 08.2022Read More
Freelance Child Caregiver
Kennedy Family
03.2021 - 10.2025Read More
Child Caretaker (ages: 4 mo. - 6 yrs.)
The Learning Tree Nursery School
08.2019 - 04.2021Read More
Quality Control Manager
Superbo Gelato
03.2019 - 08.2022Read More
Referee (ages: 6-13)
Madison Youth Lacrosse
02.2018 - 06.2021Read More
University of New Haven
Bachelor of Arts from International Affairs
Read More