Maya Ford
Raleigh
Summary
Dynamic and dedicated professional with a strong work ethic and proven customer service skills, honed at Manhattan Cafe. Successfully trained new staff and improved workflow efficiency during peak hours. Adept at cash handling and problem-solving, ensuring a positive dining experience for all guests. First aid certified and a committed team player.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Manhattan Cafe
03.2024 - Current
- Assisted customers with menu selections, enhancing overall dining experience.
- Processed orders efficiently using POS system, ensuring accuracy in transactions.
- Maintained cleanliness and organization of dining area, promoting a welcoming atmosphere.
- Collaborated with kitchen staff to ensure timely food delivery and service quality.
- Adapted quickly to high-pressure environments during peak hours, improving workflow efficiency.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- worked on expo helping to get food out smoothly and in a timely manner
Party Manager
Royal Ridge Recreational Club
05.2023 - 09.2023
- Explained the pool rules to guests and ensured they were followed. Acted as a floater and went where help was needed, such as worked the concession stand, and filled in as a safety attendant.
Education
GED -
Home Schooled
TXSkills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Positive demeanor
- First aid training
- Cash handling
- Time management
- Fast learner
Timeline
Front of House Employee
Manhattan Cafe
03.2024 - Current
Party Manager
Royal Ridge Recreational Club
05.2023 - 09.2023
GED -
Home Schooled