Maya Gardner
Summary
Dependable candidate successful at managing multiple priorities with a positive attitude along with excelling at seeing the big picture and creating plans to achieve business objectives. Willingness to take on added responsibilities to meet team goals, along with having strong communication, customer service, and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Inventory Planning & Replenishment-BDC Inbound
The Homedepot Headquarters
05.2022 - Current
- Collaborating with several different merchants, core analyst, vendors, channel management, & other teams to maximize sales & inventory productivity across all BDC/FDCs that service D22 product
- Utilizing Microsoft excel to forecast inventory across all BDC/FDCs by creating pivots, using xlookup & concat
- Generating purchase orders to help assist with out of stocks or vendor constraints that may arise; this further helps with replenishment of product at BDC/FDCs
- Utilizing tableau systems to identify top OOS along with interpreting vendors' fill rates
- Partnering with vendors to guarantee adequate supply at the BDC/FDCs by using green screens & SSR systems to keep them in stock & highlight problem areas
- Creating strategies for sustaining stock levels, including determining how much inventory should be kept on hand along with anticipating potential shortages
- Developing & updating SOPs to assist other analysts with various challenges
- Recognized potential issues with D22's inventory and quality control and engineered changes for BDC/FDCs
- Cultivated and strengthened relationships with new vendors and educated vendors with onboarding processes
- Used Google BigQuery to provide relevant information, evaluations and planning data for production
Account Representative
Recruiting-Radiology Team
11.2021 - 05.2022
- Working independently along with collaborating to manage/keep track of current accounts
- Drove/Close sales by developing exceptional customer rapport to foster satisfaction which generated $45k gross profit
- Vetting providers to determine their suitability for locumtenens assignments
- Analyzed accounts for delinquencies and other ongoing issues.
- Inputting clinician data into Salesforce system
- Auditing of clinicians' files for accurate record keeping
- Listened to customers and negotiated solutions that met account qualifications
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns or challenges
- Expanded territory by executing effective warm calls and negotiating contracts
Quality Assurance Supervisor
Land O' Lakes, Purina Manufacturing
09.2020 - 10.2021
- Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations
- Inspected, verified, and documented quantifiable characteristics of finished goods by comparing against customer specifications and company quality standards
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training along with safety
- Educated employees on specific QA standards and confirmed maintenance of standards
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies
- Assist operations in quality function tracking, documenting, and reporting; by using powerbi tracking system
- Fixed identified issues to increase productivity and boost workflows
- Monitor risk management procedures, and maintain and analyze records to identify and report recurring issues to other parties in management; followed through with making active plans to reduce risks
- Routinely tested products to align temperature, specifications and ingredient levels with best practices and quality standards
- Used excel systems to maintain database of test reports and calibration records
- Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team
- Halted production line in case of major non-compliance of specifications, standards or quality discovered during inspection process
- Monitored testing processes, test development and user acceptance testing
- Mentor to other supply chain interns and/or MMTs
- Lead and assist with capital projects at the facility; bird mitigation project saved us $5K in product & prevention loss
- Assist with managing facility's Quality account; managing inventory for lab equipment
- Provided analytical, planning and coordination support on projects as assigned, reviewing, interpreting, analyzing and illustrating data to stimulate and support enlightened decision making
Manufacturing Management Trainee
Land O' Lakes- Purina Manufacturing
01.2020 - 08.2020
- Managed and mentored team of about 20 employees
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues and promote brand loyalty
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees
- Resolved escalated concerns using professionalism and understanding of facets of issue
- Enhanced supervisory and leadership abilities by working closely with mentoring Plant Managers
- Set, enforced and optimized internal policies to maintain responsiveness to demands
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
- Managed personnel by implementing company policies, procedures, work rules and disciplinary action
- Pursued every opportunity to learn about feed/livestock business at all levels and improve team member support
- Anticipated and addressed production problems, material shortages, equipment malfunctions and unavoidable delays
- Planned operations to meet established schedules, factoring in order demands and business forecasts
- Making sure plant is in compliance with OSHA as well as FDA and Department of Agriculture regulations
- Evaluated production schedules and orders to arrange required materials and plan staffing needs
- Managed personnel by implementing company policies, procedures, work rules and disciplinary action
- Applied lean principles to improve workflow and quality and reduce waste
- Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels
- Audited employees paper work for accuracy and compliance along with resolving any discrepancies
- Assisted with screening process for new hire of temporary and permanent employees
- Prepared and maintained production reports and personnel records
Intern-Supply Chain & Operations
Land O Lakes, Purina Feed
05.2019 - 08.2019
- Reorganized supplies and increased productivity
- Analyzed statistical data and reports to determine trends in performance
- Recommended purchasing goods, supplies and services to meet supply chain goals
- Oversaw material goods and equipment inventories to prevent financial & product loss
- Worked with cross functional teams to evaluate and improve sustainability within plant
- Presented efficient & cost saving sustainability project plan to senior leadership along with saving plant $2k annually; plant was enrolled in local rewards program
- Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
- Devised and implemented short-term and long-term plans, optimizing supply chain management and improving value relating to annual expenditures
Education
Bachelor of Science - Agricultural Economics
Fort Valley State University
Fort Valley, GA12.2019
Skills
- Operational Standards & Operational Efficiency
- Monthly Inventory
- Microsoft Office
- Service Quality
- Inventory Forecasting & Planning
- Regulatory Reporting
- Inventory Monitoring and Management
- Update Databases
Certification
Preventive Controls Qualified Individual (PCQI) Certification November 2020
CPR Certification July 2019
Forklift Certification July 2019
Microsoft Office Specialist Certification May 2014
Timeline
Inventory Planning & Replenishment-BDC Inbound
The Homedepot Headquarters
05.2022 - Current
Account Representative
Recruiting-Radiology Team
11.2021 - 05.2022
Quality Assurance Supervisor
Land O' Lakes, Purina Manufacturing
09.2020 - 10.2021
Manufacturing Management Trainee
Land O' Lakes- Purina Manufacturing
01.2020 - 08.2020
Intern-Supply Chain & Operations
Land O Lakes, Purina Feed
05.2019 - 08.2019
Bachelor of Science - Agricultural Economics
Fort Valley State University