Maya Gilmore
Arcadia,CA
Summary
Dynamic and highly organized professional with experience in managing front office operations and coordinating complex schedules. Proven track record in delivering exceptional customer service, high volume calls and maintaining an efficient office environment. Adept at managing multiple tasks simultaneously, including appointment scheduling, client interactions, and administrative support. Possessing strong communication skills, attention to detail, and proficiency with office software and scheduling tools. Committed to enhancing operational efficiency and providing a welcoming atmosphere for clients, visitors and coworkers.
Overview
3
3
years of professional experience
Work History
Stagehand
Rhino Staging
03.2025 - Current
- Stored, loaded and unloaded set pieces and technical equipment for daily performances.
- Upheld professional standards of conduct and performance etiquette, contributing to a positive work environment among team members
- Maintaining calm, respectful demeanor in high-pressure situations with clients and coworkers.
- Capable of lifting, moving and setting up heavy equipment repeatedly and safely.
- Thrived in fast-paced, changing environments with shifting production needs.
- Worked seamlessly with directors, performers, and crew to deliver smooth productions.
- Enhanced stage production quality by efficiently setting up and breaking down sets, lighting, and sound equipment.
Stagehand
Rhino Staging
06.2024 - 03.2025
- Assisted in the setup and teardown of staging, lighting, and sound equipment for live performances and events.
- Adhered to safety protocols and guidelines, minimizing risks during setup and operation.
- Managed backstage areas, ensuring that props and equipment were in the correct locations and ready for use.
- Successfully managed quick turnarounds for multiple productions, consistently completing stage setups and teardowns within tight deadlines.
- Demonstrated ability to perform under pressure by executing fast-paced setups for events, often completing tasks in less time than estimated.
Administrative Lead
Dream Big Pediatric Therapies
09.2022 - 02.2024
- Answered phones promptly to record and confirm reservations.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Greeted customers, answered questions and recommended specials to increase profits.
- Responded appropriately to customer complaints, bringing major issues to the attention of the manager on duty.
- Built trusting rapport with children and parents.
- Well trained in troubleshooting and making informed decisions in a crisis.
- Collaborated with managerial team to create new policies to enhance the company.
Education
Bachelor of Science -
Middle Tennessee State University
Murfreesboro, TNSkills
- Proficient in multitasking
- Time management
- Microsoft Word, PowerPoint and Excel
- Calendar management
- Detail-oriented
- Critical Thinking
- Administrative Assistance
- Interpersonal Communication
- Strong Organizational Skills
- Team Player
- Document management
- Problem Solver
- Microsoft Word
- Data Entry
- Office administration
- Records management
Timeline
Stagehand
Rhino Staging
03.2025 - Current
Stagehand
Rhino Staging
06.2024 - 03.2025
Administrative Lead
Dream Big Pediatric Therapies
09.2022 - 02.2024
Bachelor of Science -
Middle Tennessee State University
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