Maya Glover
Wheaton,United States
Summary
Clinical Experience
Medical/ Surgical: Observed a Laparoscopic Cholecystectomy, Observed a cardiac cath with 2 stents place, assisted in rapid responses, conducted discharge teaching, patient education, medication administration, interprofessional care planning, and proper assessments of patients including charting.
Role and Scope/ Leadership: Shadowed the charge nurses to observe how working as a team leader is implemented.
Mental health: Worked with patients in a psychiatric facility, conducting interviews, sitting in on care plan meetings, and providing medication teaching.
Maternal/ Peds: Observed the Labor and Delivery nurses duties, observed a cesarean section on a patient, and performed post- partum care.
Fundamentals of Nursing: Rotated on a long-term care facility operating in various roles, learning the basics of nursing care dealing with hygiene, wound dressing changes, medication administration, performing head-to-toe assessments, glasgow coma scale assessments, assisting with meal times, and resident daily activities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Safety Attendant/ Patient Care Tech
Advent Health
10.2022 - Current
- As a PSA I perform basic patient monitoring activities under the supervision of a Registered Nurse (RN)
- Remain at bedside of assigned patient at all times unless relieved by an appropriate staff members
- Assists in calming and/or reorienting patient in cases of agitation or confusion
- Removes visible hazards and/or broken equipment from immediate environment and reports as appropriate
- Records all observations via charting every 15 minutes.
- Perform hygiene duties for patient I am observing, or assist.
- Perform vital sign checks.
Caregiver/ CNA
Terra Vista of Oakbrook Terrace
08.2021 - 10.2022
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan
- Allows and encourages residents to do as much of their own care as possible
- Serves meals to residents in the dining room and may assist in preparing meals following preplanned menus
- Encourages residents to eat a proper diet and take adequate fluids while respecting the resident's right to free choice and records and reports changes in resident's eating habits to the supervisor
- Initiates and participates in leisure activities provided for residents as described in the activity calendar and encourages residents to socialize and participate in planned activities or programs to develop friendships with other residents
- Maintains residents' records daily in a timely manner and in accordance with company policy and procedures; documents medication distribution as applicable, leisure activities, incidents, and observations; reports any changes in resident's physical condition and/or behavior, and visitors; observes and reports the health and emotional condition of each resident; and promptly reports all changes to the supervisor
- Assists residents with medication as defined in medication procedure; assists or supervises residents who self-administer medication; follows physician orders and state laws to administer medications to residents who cannot self-administer their medications; and exhibits understanding of and follows medication policies and procedures
- Maintains a clean, safe, and orderly environment for the residents; performs general housekeeping; and follows cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, and other areas
- Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance
- Knows location of each resident, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident
- Encourages teamwork through cooperative interactions with co-workers.
Patient Service Representative Trainer
Hinsdale Orthopaedic Associates
03.2021 - 09.2022
- As a Patient Services Representative, I had many duties to fulfill
- To name a few, I was in charge training new employees on the job, faxing records to respective places, running insurances for the doctors to obtain eligibility of their patient's, knowledge of medical terminology to better schedule and communicate with patients as well as staff, and ensuring I meet all my deadlines
- When I joined the company, I grasped on quickly and was able to assist others in learning the system, as a Super User for Epic Medical Records system
- Greeting patients and answering general inquiries
- Appointment scheduling
- Phone reception, patient triage, and escalation to appropriate staff
- Registration/pre-registration procedures to include the review of patient demographics, insurance and advising patient to provide any necessary documents
- Check in/out procedures
- Patient chart management
- Collection/posting of patient responsibility payments (including copays and deductibles)
- Insurance verification and Referral management
- Maintains clean and safe work environment
- Other office duties as assigned
Direct Support Professional/ Caregiver
Cornerstone
10.2016 - 04.2021
- My duties were to best serve my clients in a manner that promotes dignity and respect
- I formerly was qualified to administer medications, run programs, chart on clients daily, assist with hygiene, and manage the schedule of the client daily
- I know minimal basic American sign language, to communicate with my nonverbal clients and deaf persons
- Charting is a vital part of the job, to which I do effectively
- I am able to input accurate and appropriate information quickly without errors
- I maintain a number of different activities to keep my clients engaged and progress intellectually
- My main goal is to assure my clients remain living a life of dignity and fulfilling their desires day by day.
Education
Associate's degree in Nursing -
Rasmussen College-Illinois
03.2024
Associate's degree in Nursing -
Joliet Junior College
05.2022
High school or equivalent in Human Resources -
Joliet Central High School
05.2016
Skills
- Military (3 years)
- Microsoft Office (10 years)
- Front desk
- Medication Administration
- Foley catheter insertion
- Childcare
- American Sign Language
- Medical terminology
- Typing
- Medical office experience
- Epic
- Medical Scheduling
- EMR Systems
- HIPAA
- Medical Records
- Insurance Verification
- Human Resources
- Clerical Experience
- ICD-10
Certification
- BLS Certification, 08/01/22
Military Service
U.S ARMY RESERVES, United States, Corporal, 01/01/16 - 01/01/19, Military Police, reserved duty.
Timeline
Patient Safety Attendant/ Patient Care Tech
Advent Health
10.2022 - Current
Caregiver/ CNA
Terra Vista of Oakbrook Terrace
08.2021 - 10.2022
Patient Service Representative Trainer
Hinsdale Orthopaedic Associates
03.2021 - 09.2022
Direct Support Professional/ Caregiver
Cornerstone
10.2016 - 04.2021
Associate's degree in Nursing -
Rasmussen College-Illinois
Associate's degree in Nursing -
Joliet Junior College
High school or equivalent in Human Resources -
Joliet Central High School