Maya Gregory
Summary
Detail-oriented Business Administration student with a concentration in Business Analytics and a cybersecurity micro certificate from the University of Arkansas. Proven proficiency in data analysis and information systems, supported by strong analytical skills and a commitment to security best practices. Adept at leveraging technology to drive business solutions and enhance operational efficiency. Seeking to apply expertise in a dynamic environment that values innovation and data-driven decision-making.
Overview
1
1
year of professional experience
Work History
Consumer Behavior & Global Marketing
Study Abroad
Rome, Italy
06.2024 - Current
- Part of a dynamic consulting team of 5
- Created a marketing research report and presentation
- Demonstrated problem-solving skills when navigating the Italian tourism industry and adaptability when communicating with local stakeholders and consumers
- Published four professional LinkedIn articles examining Italian culture, retail, and economic trends
- Analyzed and presented data related to international tourism and the Italian economy
Remote Patient Support Specialist
Ascentist Healthcare
Leawood, KS
11.2023 - Current
- Manage patient records and communication logs while constantly adhering to privacy regulations such as HIPAA, by clearing cookies, history, and filed once a week
- Schedule patient appointments efficiently, utilizing software systems such as Athena and Phreesia based on provider and patient availability, aiming for 30 to 40 appointments per half day
- Offered help to billing department by confirming patient insurance details through payer websites during any idle time, with a target of 15 days per month
- Utilize spreadsheet software such as Microsoft Excel and Google Sheets to create and sustain organized spreadsheets for tracking patient appointments, insurance information, and surgeries
- Organize and maintain spreadsheets or databases to track patient appointments and inquiries made once a week
Education
Bachelor of Science - Business Administration in Information Systems
University of Arkansas, Sam M. Walton College of Business
AR05.2025
Skills
- SAS EG 71
- Tableau
- Microsoft Office
- G Suite
- Microsoft SQL server management
- Visual Studio
- C
- SQL and databases
- Python
- Cultural Awareness
- Adaptability
- Intercultural communication
- Networking
- Relationship building
- Resilience
- Flexibility
- Insurance verification
Websites
Affiliations
- Alpha Delta Pi - Volunteered at after-school programs, thrift stores, and various small community service projects facilitated through the organization
- Rome study abroad program with a group of students partnered with owners of a small Italian town and conducted a marketing project to drive tourism rates up
- Member of Red Cross Club and Mental Health Awareness Organization
Timeline
Consumer Behavior & Global Marketing
Study Abroad
06.2024 - Current
Remote Patient Support Specialist
Ascentist Healthcare
11.2023 - Current
Bachelor of Science - Business Administration in Information Systems
University of Arkansas, Sam M. Walton College of Business
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