Maya Hamdan

• Assisted nursing staff in delivering patient care and maintaining comfort.
• Monitored vital signs and reported changes to registered nurses.
• Documented patient information accurately in electronic health records.
• Supported daily activities including bathing, dressing, and mobility assistance.
• Educated patients on health management and medication administration.
• Collaborated with healthcare team to implement patient care plans.
• Participated in training sessions to enhance clinical skills and knowledge.
• Shadowed nursing staff to better understand care approaches and learn proper procedures.
• Obtained vital signs and checked blood glucose levels of assigned patients.
• Administered medications under the supervision of a Registered Nurse.
• Assisted RNs with complex treatments and procedures for patients.
• Collected blood, tissue and other laboratory specimens for testing.
• Maintained accurate documentation of all patient interactions in electronic health records system.
• Performed basic nursing care procedures, such as catheter insertion.
• Monitored laboratory test results and communicated any abnormal findings to physicians or nurses.
• Performed physical assessments in alignment with individual treatment plans.
• Participated in patient education on health maintenance and disease prevention.

• Over 500 hours of clinical experience on different floors of different specialties.
• Trinity Health, Oakland:

60 hours- Fundamentals of Nursing (completed on the Neurology floor)

126 hours- medical-surgical step-down

64 hours- Mental Health

48 hours- women's health/OB

126 hours preceptorship/immersion done on the Labor and delivery floor.

In addition to shadowing experience in the Emergency department, NICU, PACU and ICU

• DMC- children's hospital:

48 hours- pediatrics (completed on endocrinology/neurology floor)

• Wayne Metro Head Start:

64 hours- community health

• Managed incoming calls and directed inquiries to appropriate staff members.
• Scheduled appointments and coordinated meeting arrangements for team members.
• Maintained organized filing systems for documents and client information.
• Answered incoming calls and routed to appropriate personnel.
• Performed data entry tasks into various software systems accurately and quickly.
• Scheduled appointments for clients and ensured accuracy of information.
• Assisted in training new staff on company policies and procedures.
• Conducted regular staff meetings to communicate updates and address concerns.
• Managed customer service inquiries and complaints in a timely manner.