Maya Hundley
Berkeley,CA
Summary
Passionate, driven individual who is success oriented. Committed to serving others and benefiting communities. Detail oriented and well-organized quick thinker who thrives in fast-paced, lively environments. Authorized to work in the US for any employer
Overview
5
5
years of professional experience
Work History
Lifeguard
YMCA of San Diego County
05.2024 - Current
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Babysitter
Self-employeed
01.2020 - Current
- Taking care of young children and infants, cooking, cleaning and looking after households for extended periods of time.
Takeout
California Pizza Kitchen
05.2023 - 01.2024
- Greeted and acknowledged guests and delivery drivers to foster highest level of service.
- Engaged with guests making food and beverage decisions, advising on menu item availability, specials and popular meal combinations and drink pairings.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Transacted food and drink orders at POS in person and by phone.
- Adhered to food and drink packaging guidelines to optimize freshness.
- Retained full knowledge of menu and ingredients to address food allergy questions.
- Maintained neat and organized work areas to comply with food handling and safety regulations.
- Kept take-out area well-stocked to facilitate speedy service.
- Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws, and promotional coupons.
- Called and updated customers on order status and alerted when menu items ran out before kitchen processed orders, making changes and suggesting alternatives to preserve customer satisfaction.
Juice Team Member
Jamba, Jamba Juice
05.2022 - 08.2022
- As a Jamba Juice Team Member I carried out many tasks including, register service, preparing fresh and frozen fruit, creating smoothies, cleaning the front of house, back of house, and restroom, stocking shelves, making juices and bowls, and doing dishes
- As a Team Member I learned valuable customer service skills, and became passionate about interacting with our guests
- I learned the importance of crafting the best products and positve customer experiences.
Education
Bachelor of Arts - Public Health
University of California, Berkeley
Berkeley, CA05.2027
High School Diploma -
Academy of Our Lady Peace
San Diego, CA05.2023
Skills
- Service Quality
- Cash Register Operations
- Data Entry
- Billing and Payment Processing
- Safety Protocols
- Phone Inquiries
- Stocking and Replenishing
- Active Listening
- Computer Proficiency
- Conflict Resolution
- Conducting Tours
- Providing Feedback
- Restroom Cleaning
- CPR Certified
- Emergency Response
- Public safety knowledge
- Complex Problem-Solving
- Water rescue techniques
- Safety oversight
- Equipment management
- Pool Maintenance
- Patron Support
- Threat Assessment
- Policy Management
- Lifeguard operations
- Chemical Level Testing
- Weather Monitoring
- Water Sampling
- Certified in CPR/AED
- Teamwork and Collaboration
- Multitasking
- Attention to Detail
- Decision-Making
- Rule Enforcement
- Accident and Injury Prevention
- Crisis Management
- Lifeguard certification
- First Aid
- Basic Life Support
Timeline
Lifeguard
YMCA of San Diego County
05.2024 - Current
Takeout
California Pizza Kitchen
05.2023 - 01.2024
Juice Team Member
Jamba, Jamba Juice
05.2022 - 08.2022
Babysitter
Self-employeed
01.2020 - Current
Bachelor of Arts - Public Health
University of California, Berkeley
High School Diploma -
Academy of Our Lady Peace