Maya S. Jones
Upper Marlboro,MD
Summary
Maya is a Certified Splunk Engineer with vast experience working with and building multiple Splunk installations located on Splunk Cloud, AWS, and on-prem servers. Proficient in the process of on-boarding large collections of data from different sources into Splunk with a strong understanding of all Splunk architecture components. Maya has capacity planned, designed and deployed infrastructure consisting of search head and indexer clusters, deployment servers, and heavy forwarders. Working cross-functionally across several departments to perform analysis of incoming data to develop robust, dynamic visualizations and alerts.
Overview
8
8
years of professional experience
1
1
Certification
Work History
SecOps Engineer (Splunk)
Deepwatch
01.2022 - Current
- Orchestrated and optimized Splunk deployments, implementing cutting-edge clustering and high availability setups to enhance system resilience and performance, resulting in a 300% increase in system uptime and a 25% reduction in response time to critical incidents.
- Proactively managed and fine-tuned the performance of Linux Operating Systems, ensuring seamless operations and achieving a 20% improvement in system efficiency and stability.
- Conducted in-depth reviews of infrastructure performance within AWS, identifying and rectifying bottlenecks to boost system performance by 15% and reduce downtime by 30%.
- Spearheaded the configuration and maintenance of Splunk Enterprise systems, implementing robust security measures aligned with industry best practices, resulting in zero security breaches and compliance with all regulatory standards.
- Secure all deployed Splunk Enterprise systems and solutions to industry best practices
- Led the successful execution of Splunk software upgrades, enhancing system capabilities and functionality, resulting in a 40% increase in data processing speed and a 25% reduction in false positive alerts.
- Collaborated cross-functionally with analysts, engineers, and threat hunters to drive continuous cyber defense enhancements, resulting in a 20% improvement in threat detection and response times.
- Established and maintained effective communication channels with diverse customer bases, including leadership and support roles, ensuring timely resolution of issues and alignment with customer requirements.
- Managed ticket request and incident statuses with precision, providing prompt follow-up to internal and external customers, resulting in a 15% increase in customer satisfaction ratings.
- Developed advanced customization of dashboards, leveraging multi-drilldown single panels and custom Apps to deliver specialized functionality, enhancing user experience and data analysis efficiency by 30%.
- Implemented a comprehensive disaster recovery solution with a multisite cluster setup, establishing search affinity and ensuring business continuity in the event of system failures, resulting in a 50% reduction in recovery time objectives.
- Integrated Splunk with a diverse range of legacy data sources and industry-leading commercial and security tools, enhancing data visibility and enabling comprehensive threat monitoring and analysis across multiple platforms.
- Configured Splunk to use SAML and Okta for multi-factor authentication
- Developed and executed a Splunk upgrade plan to version 8.2, meticulously managing the transition process and ensuring minimal disruption to operations, resulting in enhanced system performance.
- Oversaw the growth of an indexer cluster from 12 to 110 indexers, ensuring seamless data storage and retrieval processes to accommodate evolving retention policies and data volumes.
- Responsible for ensuring storage requirements for retention policies are met to accommodate data retention
- Created and executed Splunk upgrade plan to Splunk version 9 carefully utilizing various checks and balances to ensure a smooth transition
- Developed and implemented custom methods for data ingestion using REST API calls and script configurations
- Configured and planned disaster recovery solution establishing a multisite cluster with search affinity
- Integrated Splunk with various legacy data sources and industry leading commercial and security tools including AWS, Microsoft, Okta, Crowdstrike, Zscaler, Tenable, Secret Server.
Senior Splunk Administrator
AT&T
03.2020 - 01.2022
- Spearheaded the efficient management of ticket request and incident statuses, delivering timely follow-up to internal and external customers, resulting in a 20% increase in customer satisfaction ratings and a 30% reduction in resolution times.
- Proactively engaged with customers to swiftly resolve issues, provide detailed information, and address queries, fostering strong client relationships and achieving improvement in customer retention rates.
- Demonstrated expertise in troubleshooting complex issues within Linux and Windows systems, implementing innovative solutions to enhance system performance and reliability, resulting in a 15% decrease in system downtime and a 20% increase in operational efficiency.
- Developed advanced REGEX patterns to efficiently parse log files, improving data analysis accuracy and enabling streamlined data extraction processes, resulting in a reduction in data processing time and increase in data parsing accuracy.
- Instrumental in seamlessly connecting different platforms by implementing API-based integration for efficient data exchange
Splunk Developer
General Electric
06.2018 - 12.2018
- Strategically developed and implemented numerous scheduled searches to aggregate data to a summary index for quarterly reporting, resulting in improvement in data accuracy and reduction in reporting time.
- Conducted a comprehensive analysis of all scheduled searches in the Splunk environment to optimize search concurrency and enhance system performance, leading to an increase in search efficiency and decrease in query response times.
- Leveraged custom cronjobs to schedule alerts effectively, ensuring timely notifications and proactive incident management.
- Spearheaded the creation of advanced SPL queries using predictive analytics techniques, enabling the identification of trends and patterns for informed decision-making, resulting in a 25% improvement in data-driven insights and actionable intelligence.
- Engineered the Splunk KV store, automated look-ups, and time-based look-ups to facilitate cross-functional analysis across multiple data sources, enhancing data correlation capabilities by 30% and enabling comprehensive data visualization.
- Demonstrated proficiency in field calculations using rex, streamstats, eventstats, and advanced eval and stats commands, enabling accurate data manipulation and trend analysis, resulting improvement in data visualization.
- Designed and implemented a Splunk Cloud environment from end to end, including the configuration of syslog servers for network data ingestion, enhancing data visibility and enabling real-time monitoring of network activities.
- Led the onboarding of data sources using various methods (UF, HF, Syslog, Splunk TA, HEC, etc.), ensuring seamless data integration and availability for analysis, resulting in a 25% improvement in data accessibility and analysis efficiency.
- Collaborated with SOC analysts to gather requirements for new Splunk use cases, reports, and dashboards, aligning Splunk functionalities with business needs and enhancing operational efficiency.
- Managed Splunk knowledge objects, user accounts, and ensured the administration, maintenance, and patching of the application, maintaining system integrity and compliance with industry standards.
- Collaborated cross-functionally with other teams to streamline the implementation and utilization of Splunk, driving operational efficiency and enhancing data-driven decision-making processes.
- Led incident triage related to Splunk platform incidents, ensuring swift resolution of issues and minimizing system downtime.
Financial/Budget Analyst III
Leidos (Federal Aviation Administration)
01.2017 - 06.2018
- Leveraged Splunk software for predictive analysis to optimize quarterly and yearly budgets, resulting in a 15% increase in budget accuracy and a 20% reduction in budget variance.
- Applied advanced calculation techniques using rex, streamstats, eventstats, and in-depth eval and stats commands to generate insights and visualizations, improving data analysis accuracy by 20% and enabling informed decision-making based on data-driven insights.
- Played a key role in program planning and the annual program budgeting cycle, contributing strategic insights and recommendations.
- Managed the processing of purchase requisitions, Military Interdependent Purchase Requests, and Funding Authorization Documents, ensuring timely and accurate financial transactions.
- Provided valuable recommendations for short and long-term program planning requirements, driving informed decision-making and enhancing program effectiveness.
- Monitored contract period-of-performance and expenditure against spend plan, ensuring financial compliance and accountability, resulting in a 10% reduction in cost overruns and improved budget control.
Financial/Budget Analyst II
CACI, Inc. (Federal Railroad Administration)
07.2016 - 12.2016
- Developed and managed excel based analytical tools for fiscal spending plans for a budget of over $54M via multiple funding accounts based on execution history and program activity projections
- Managed contract tracking tools that track obligations and expense progression of 27 departments within the Safety Program Office; while validating and initiating execution timing and funding associated with the Office of Safety(RRS) Spend Plan
- Managed 8 Regional and HQ budget levels for travel, contracts, equipment, supplies, and rental space/utilities
- Reviewed manual and computerized financial reporting and tracking systems to develop recommendations for budget funding amounts, timing, and changes with program managers, monitor budget, and (re)allocation of funds as needed
- Analyzed and evaluated continual changes in program plans and their effect on financial and budget program milestones
- Initiate changes resulting from contract modifications necessitated by development requirements or adverse budgetary decisions
- Monitored the status of FRA's appropriations, apportionments, and allotment warrants
- Managed processes and tracks procurement requests
- Verified components of PRs via ESC PRIS
- Reconciled financial records via Delphi
- Prepared Office of Safety Status of Funds via automated accounting systems: Delphi and OBIEE (Oracle Business Intelligence Enterprise Edition) for management officials
Education
Master of Science - Management
University of Maryland University College
Adelphi, MD01.2018
Bachelor of Science -
Frostburg State University
Frostburg, MD01.2012
International Business
Frostburg State University
Frostburg, MDSkills
- Splunk Administration
- Splunk Query Language (SPL)
- Enterprise Security
- Scripting and Automation
- Troubleshooting and Problem-Solving
Clearance
DOD Secret Public Trust
Certification
- Splunk Architect
- Splunk Cloud Administrator
- Splunk Administrator
- Splunk Power User
- Splunk User
- CASP+
Accomplishments
- Designed and implemented a comprehensive Splunk solution for a large organization, incorporating both Splunk Enterprise and Splunk Cloud platforms to centralize log management and monitoring.
- Developed a set of intricate dashboards, reports, and alerts within Splunk that provided actionable insights and improved operational efficiency, showcasing expertise in data visualization and analysis.
- Successfully integrated Splunk with diverse data sources and technologies, such as databases, network devices, and security tools, demonstrating a strong understanding of data ingestion and correlation techniques for comprehensive monitoring and analysis.
Timeline
SecOps Engineer (Splunk)
Deepwatch
01.2022 - Current
Senior Splunk Administrator
AT&T
03.2020 - 01.2022
Splunk Developer
General Electric
06.2018 - 12.2018
Financial/Budget Analyst III
Leidos (Federal Aviation Administration)
01.2017 - 06.2018
Financial/Budget Analyst II
CACI, Inc. (Federal Railroad Administration)
07.2016 - 12.2016
Master of Science - Management
University of Maryland University College
Bachelor of Science -
Frostburg State University
International Business
Frostburg State University