Maya Kalmus
Kansas City,MO
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
10
10
years of professional experience
Work History
Site Coordinator & Registrar
Guadalupe Centers
08.2022 - Current
- Established relationships with community partners to expand services offered by the organization
- Conducted regular meetings with management and staff to keep daily schedules on track
- Managed daily operations of a multi-site organization, ensuring efficient and effective workflow
- Prepared monthly status reports highlighting accomplishments and challenges
- Supervised a team of 10+ employees providing guidance and support as needed
- Maintained files and filing, keeping sensitive information confidential
- Answered phone calls, directed inquiries to appropriate personnel, and responded to customer requests in a timely manner
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records
- Promoted a culture of continuous improvement within the team, encouraging input from all members for process optimization purposes.
- Oversaw successful project completions while consistently meeting or exceeding both internal and client expectations in terms of quality, scope and timeline parameters.
Sales Associate
Natural Grocers
11.2019 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Bookstore Clerk
JCCC Bookstore
09.2018 - 01.2019
- Increased customer satisfaction by providing personalized assistance and book recommendations.
- Improved store efficiency with thorough inventory management and timely restocking of shelves.
- Enhanced customer experience by maintaining a clean, organized, and visually appealing store environment.
- Supported team members with effective communication and collaboration in daily tasks.
Sales Associate
Trapp and Company
05.2016 - 08.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
Indigo Wild
09.2015 - 03.2016
- Organize, label, and prepare all the soap to be shipped to a customer or transferred to the factory's retail section.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for the sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Hostess/Waitress
Los Tules
08.2014 - 02.2015
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
IN PROGRESS IN LIBERAL ARTS & SCIENCES -
JCCC
Overland Park, KS01.2022
HIGH SCHOOL DIPLOMA -
Saint Teresa's Academy
Kansas City, MO05.2017
Skills
- Staff Supervision
- Staff Scheduling
- Training and mentoring
- Technical knowledge
- Data Entry
- Computer Skills
- Office Administration
- Time Management
- Microsoft Office Suite
- Professional Communication
- Scheduling and calendar management
- Computer Proficiency
References
References available upon request
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Site Coordinator & Registrar
Guadalupe Centers
08.2022 - Current
Sales Associate
Natural Grocers
11.2019 - 08.2022
Bookstore Clerk
JCCC Bookstore
09.2018 - 01.2019
Sales Associate
Trapp and Company
05.2016 - 08.2017
Sales Associate
Indigo Wild
09.2015 - 03.2016
Hostess/Waitress
Los Tules
08.2014 - 02.2015
IN PROGRESS IN LIBERAL ARTS & SCIENCES -
JCCC
HIGH SCHOOL DIPLOMA -
Saint Teresa's Academy
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