Maya Kulick
Losantville,CA
Summary
Fully-trained Archery Instructor teaches fundamentals of target and field archery. Employs strong organizational and communication skills to write and adapt lesson plans. Enjoys sharing passion for archery with students of all ages.
Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work.
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Archery Coach
Cal Sports Club Inc.
06.2021 - Current
- Enhanced athlete performance by providing personalized coaching and developing individual training plans.
- Improved athlete technique through targeted skill drills and consistent feedback.
- Developed comprehensive lesson plans to address various aspects of archery, including form, safety, and equipment maintenance.
- Assisted athletes in setting achievable goals and tracking progress throughout the season.
- Facilitated communication between athletes, parents, and other coaches for optimal collaboration and support.
- Organized regular competitions to assess athlete performance and identify areas for improvement.
- Maintained accurate records of athlete attendance, progress, and accomplishments for evaluation purposes.
- Promoted a culture of sportsmanship, teamwork, and respect among athletes both on and off the field.
- Ensured all archery equipment was maintained in good working condition through regular inspections and repairs as needed.
- Addressed any athlete concerns or conflicts promptly to maintain team cohesion and focus on goals.
- Developed strong rapport with athletes by being approachable while maintaining professionalism boundaries.
- Kept updated on industry trends by connecting with fellow coaches via social media platforms or joining professional organizations within the community.
- Recognized athlete achievements and milestones by incorporating an end-of-season awards ceremony to celebrate individual and team accomplishments.
- Developed and delivered developmentally appropriate archery program to facilitate engagement.
- Acquired archery supplies and equipment to prepare for classes.
- Trained staff in safe sports and archery range practices and procedures by demonstrating skills and providing regular feedback.
- Maintained clean, safe and secure archery range to reduce injuries or illnesses.
- Inspected program facilities for potential hazards and broken equipment to promote safety.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Offered constructive feedback to clients to help reach goals.
- Developed relationships with clients to provide ongoing support and encouragement.
- Trained athletes in proper use of equipment for safety and maximum results.
- Facilitated group coaching sessions and provided individual coaching support.
- Utilized various coaching models and techniques to maximize client success.
Administrative Assistant
Cal Sports Club
12.2023 - 02.2024
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Managed new and current members.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Maintained club website and student roster.
Host
The Palms Restaurant
04.2022 - 08.2023
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
- Took initial drink orders and relayed information to wait or bar staff.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Answered phone calls to take orders, give information and document reservations.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Assisted managers with quickly resolving service- and food-related issues.
- Completed daily side work and opening and closing duties without fail.
- Supported restaurant marketing efforts by promoting upcoming events or specials to guests as appropriate.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Developed rapport with regular patrons, fostering a sense of community within the establishment.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Seated patrons based on guest preferences and seating availability.
- Backed up servers by checking on tables and retrieving items for guests.
- Accommodated special seating requests for guests to enhance satisfaction.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Opened and closed seating sections according to volume of guests.
- Excellent communication skills, both verbal and written.
Host
Pizza Chicago
10.2021 - 03.2022
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
- Took initial drink orders and relayed information to wait or bar staff.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Answered phone calls to take orders, give information and document reservations.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service, addressing and resolving any issues or concerns promptly.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Coordinated large party reservations, ensuring adequate staffing levels and table arrangements to accommodate group needs effectively.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Managed the flow of restaurant traffic, strategically assigning tables based on server availability and guest preferences for optimal efficiency.
- Completed daily side work and opening and closing duties without fail.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Server
Pizza Chicago
10.2021 - 03.2022
- Implemented time management strategies to optimize efficiency during peak hours without compromising the quality of service provided to patrons.
- Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Assisted in training new servers, sharing best practices for excellent customer service.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Established rapport with regular customers, fostering loyalty through personalized service experiences.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Provided exceptional service to large parties, coordinating with the team for smooth operations.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Successfully maintained an orderly workspace under pressure by clearing tables promptly after diners'' departures.
- Cultivated warm relationships with regular customers.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Streamlined order-taking process for faster service and increased table turnover rate.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Answered customers' questions, recommended items, and recorded order information.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
Education
No Degree - Psychology
West Valley College
Saratoga, CAHigh School Diploma -
Los Gatos High School
Los Gatos, CA06.2024
Skills
- Table Bussing
- Food inspection
- Food Delivery
- Daily specials memorization
- Guest Engagement
- Order Management
- Table Setting
- Safe Food Handling
- Food Running
- Quality Control
- Item promotion
- Strong Work Ethic
- Sales expertise
- Menu Memorization
- Cash Handling
- Allergy awareness
- Sales Techniques
- Menu presentation
- Dining area maintenance
- Table setting knowledge
- Professional Appearance
- Food sales and promotion
- Exceptional customer service
- Hospitality service expertise
- Order Accuracy
- Tableside Etiquette
- Food Safety Standards
- Cleaning and sanitizing
- Warm and Friendly
- Menu Recommendations
- Professional Demeanor
- Time management abilities
- Cool Under Pressure
- Team Collaboration
- Professionalism
- Active Listening
- Problem-solving aptitude
- Task Prioritization
- Courteous Phone Demeanor
- Attention to Detail
- Workflow Coordination
- Ability to Lift 30 Pounds
- Multitasking
- Time Management
- Self Motivation
- Reliable and Responsible
- Effective Communication
- Restaurant Operations
- Event Coordination
- Team player mentality
- Cleaning and sanitation
- Customer service expertise
- Reservations
- Shift Management
- Greeting guests
- Reliable and Trustworthy
- Conflict and Complaint Resolution
- Table preparation
- Decision-Making
- Adaptive Teaching Methods
- Instructional Course Leadership
- Patience and Empathy
- Safety awareness
- Conflict Management
- Facilities oversight
- Facility Maintenance
- Critical Thinking
- Community Outreach
- Student Advising
- Customer Service
- CPR/AED
- Coaching Staff Oversight
- Creativity and Flexibility
- Stress Tolerance
- Coaching experience
- Dependable and Responsible
- Teamwork and Collaboration
- Computer Skills
- Excellent Communication
- Recordkeeping
Certification
- Certified Level 1 Archery Coach, USA Archery - 2023-2026
Timeline
Administrative Assistant
Cal Sports Club
12.2023 - 02.2024
Host
The Palms Restaurant
04.2022 - 08.2023
Host
Pizza Chicago
10.2021 - 03.2022
Server
Pizza Chicago
10.2021 - 03.2022
Archery Coach
Cal Sports Club Inc.
06.2021 - Current
No Degree - Psychology
West Valley College
High School Diploma -
Los Gatos High School
- Certified Level 1 Archery Coach, USA Archery - 2023-2026
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