Maya Lund
Denver,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Motivated university student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Overview
3
3
years of professional experience
Work History
Associate
Claire's Boutique
Littleton, CO
01.2022 - 10.2022
- Verified credit card charges against purchase receipts for accuracy.
- Helped customers locate items within the store using the inventory system.
- Operated equipment such as scanners and scales correctly during checkout process.
- Placed orders for additional stock when necessary to ensure adequate supply of merchandise.
- Encouraged customers to sign up for loyalty programs or store credit cards.
- Assisted customers with selecting items and answering questions about products.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Provided customer service support for inquiries, complaints, and returns.
- Processed payments using point-of-sale systems.
- Performed cash register functions accurately and efficiently.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Handled incoming calls from customers regarding orders or other inquiries.
- Researched information related to merchandise availability or pricing.
- Built relationships with customers by providing friendly customer service.
- Answered customer questions and provided store information.
- Built and maintained relationships with peers and upper management to drive team success.
- Arranged and stocked new merchandise following placement directions.
- Communicated clearly with customers in person and via telephone, driving positive experiences.
- Trained new team members in cash register operation, stock procedures and customer services.
- Investigated and resolved issues to drive better service for customers and employees.
- Promoted sales initiatives to support company brand.
- Leveraged janitorial equipment, rolling racks and ladders to perform merchandising and cleaning tasks.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Bagged or packaged purchases and wrapped gifts.
- Prepared merchandise for purchase or rental.
Cashier
McDonald's
Gillette, WY
01.2020 - 07.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Education
High School Diploma -
John F Kennedy High School
Denver, CO05.2023
Some College (No Degree) - Japanese Studies
University of Colorado Boulder
BoulderSkills
- Management Support
- Preparing Reports
- Program Support
- Workplace Safety
- Cash Handling
- POS System Operation
- Order Fulfillment
- Client Engagement
- Service Assistance
- Computer Skills
- Decision-Making
- Sales Expertise
- Loss Prevention
- Attention to Detail
- Time Management
- New Hire Training
- Oral Communication
- Relationship Building
- Shipment Processing
- Loyalty Program Promotion
- Sales Techniques
- Flexible Schedule
- Customer Service
- Customer Engagement
- Customer Interaction
Languages
English
Native/ Bilingual
Japanese
Elementary
German
Elementary
Timeline
Associate
Claire's Boutique
01.2022 - 10.2022
Cashier
McDonald's
01.2020 - 07.2020
High School Diploma -
John F Kennedy High School
Some College (No Degree) - Japanese Studies
University of Colorado Boulder