Maya Marques-silva
Las Vegas
Summary
Customer-focused professional specializing in service and beverage crafting. Enhanced customer loyalty through exceptional service and attention to detail. Improved operational efficiency in fast-paced environments while delivering outstanding hospitality. Skilled in streamlining operations to increase service speed during peak periods.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Barista
Starbucks
Las Vegas
2026.04 - 2026.07
- Crafted high-quality espresso beverages, contributing to customer satisfaction and repeat business.
- Engaged customers, delivering exceptional service that enhanced their overall experience and loyalty.
- Collaborated with team members to streamline operations during peak hours, improving service speed and efficiency.
- Maintained cleanliness and organization of the coffee station and dining area.
- Operated cash register, ensuring accurate processing of customer transactions.
Barista
The Coffee Class
Las Vegas
2025.07 - 2026.03
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Delivered prompt customer service by addressing inquiries with professionalism and attentiveness, enhancing customer satisfaction.
- Ensured clean work environment by regularly wiping down counters, washing dishes, and cleaning floors to promote health and safety.
Bakery Cashier
Leone Cafe
Las Vegas
2025.01 - 2025.10
- Managed cash register operations, ensuring cash drawer integrity and accuracy throughout shifts.
- Processed payments accurately and efficiently using cash, check, credit card, gift card, or automatic debit.
- Operated cash register or POS system to receive payment by cash, check, and credit card.
- Demonstrated excellent time-management skills by ensuring that all tasks were completed within designated time-frame limits.
- Maintained supply of essential items including napkins and straws for drink runners during shifts.
Education
High School Diploma -
Bonanza High School
6665 W Del Rey Ave Las Vegas, NV 89146 2024-05
Some College (No Degree) - Business Administration and Management
Mohave Community College
Kingman, AZSkills
- Espresso crafting
- Beverage crafting
- Beverage pairing
- Customer interaction
- POS operation
- Cash handling
- Food safety compliance
- Teamwork
- Detail orientation
- Adaptability
- Hospitality service
Certification
- Licenses phlebotomist
Timeline
Barista
Starbucks
2026.04 - 2026.07
Barista
The Coffee Class
2025.07 - 2026.03
Bakery Cashier
Leone Cafe
2025.01 - 2025.10
High School Diploma -
Bonanza High School
Some College (No Degree) - Business Administration and Management
Mohave Community College