Jinny Max
Cincinnati,OH
Summary
Seeking a job as an optical associate selling and fitting glasses for customers.
Overview
25
25
years of professional experience
Work History
Sales
Ann Taylor Loft
02.2020 - 02.2025
- Enhanced sales team performance by implementing comprehensive pre-sales strategies and processes.
- Boosted sales revenue by consistently meeting and exceeding individual sales targets.
- Increased sales revenue by consistently meeting and exceeding monthly sales targets.
- Achieved monthly sales targets consistently by implementing effective sales strategies and tactics.
- Participated in store-wide sales events, contributing to the achievement of sales targets.
- Increased sales revenue by implementing effective sales strategies and fostering strong customer relationships.
- Boosted sales revenue by implementing customized sales strategies tailored to individual clients'' needs.
- Increased sales revenue by establishing strong relationships with clients and implementing effective sales strategies.
Sales Associate
Cole Haan
03.2011 - 04.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Collaborated with team members to achieve monthly sales targets.
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Performed cash, card, and check transactions to complete customer purchases.
Optician
Taylor Glasses
02.2000 - 02.2004
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
- Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
- Maintained safe, clean and organized environment to increase patient comfort.
- Collaborated with optometrists to verify prescriptions and ensure accuracy in lens dispensing, maintaining high-quality standards.
- Enhanced customer trust and confidence by providing transparent information on eyewear costs and insurance coverage options.
Education
Bachelor of Science - Exercise Science
University of Kansas
Lawrence, KS04-1998
Skills
Has worked with a number of clients making sure the client satisfaction was good
Followed up with customers telling them about promotions
Timeline
Sales
Ann Taylor Loft
02.2020 - 02.2025
Sales Associate
Cole Haan
03.2011 - 04.2014
Optician
Taylor Glasses
02.2000 - 02.2004
Bachelor of Science - Exercise Science
University of Kansas