Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Maya McCombs-Hankes

Batavia,Illinois

Summary

Dynamic and dedicated professional with experience at Starbucks, excelling in time management and conflict resolution. Proven ability to foster positive relationships with customers and families, ensuring a welcoming environment. Recognized for strong work ethic and adaptability, consistently delivering exceptional service while training new team members effectively.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

5
5
years of professional experience

Work History

Babysitter

Alice Pierce
10.2023 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Communicated with parents regarding children's progress and development, raising any issues.

Barista/Bookseller

Barnes & Noble
08.2022 - Current
  • Worked in several different positions, and was flexible with jobs given
  • Manage time properly and keep up on a number of tasks to make it through shift.
  • On bookfloor, providing customers with help, recommendations, or helping them with issues, including orders, refunds, etc.


Barista

Starbucks
06.2020 - 08.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly with kindness and patience
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Education

No Degree - English Literature

Waubonsee Community College
12-2025

Skills

  • Patience and empathy
  • Problem-solving
  • Time management
  • Strong work ethic
  • Critical thinking
  • Flexible scheduling
  • Attention to detail
  • Conflict resolution
  • Adaptability and resilience
  • Active listening
  • Managing routines
  • Team player

Languages

Spanish
Limited Working
English
Native or Bilingual

Interests

  • Backpacking and Hiking
  • Road Trips
  • Web Development and Design
  • Music
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • I have a passion for photography and editing photos
  • Creative Writing
  • Acting and Theater
  • Interior Design
  • Dance
  • Reading

Timeline

Babysitter

Alice Pierce
10.2023 - Current

Barista/Bookseller

Barnes & Noble
08.2022 - Current

Barista

Starbucks
06.2020 - 08.2022

No Degree - English Literature

Waubonsee Community College

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