Summary
Overview
Work History
Education
Skills
Additional Information
Country
Awards
Timeline
Generic

Maya Norman

Rialto,United States

Summary

Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience. Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience

Work History

Key Holder Cash Handler

Kids Empire
06.2022 - Current
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

Associate of Arts - Communication Studies

Chaffey College
Rancho Cucamonga, CA
01.2026

High School Diploma -

Wilmer Amina Carter High School
Rialto, CA
06.2022

Skills

  • Creativity
  • Team Player
  • Adaptability
  • Open-minded
  • Customer service skills
  • Hardworking
  • Motivated
  • Active listener
  • Extroverted
  • Customer Service
  • Cash Handling

Additional Information

Promoted less than a year working for the company I'm currently employed with.

Country

United States

Awards

Outstanding student award, Leadership award, Honor Roll, Employee of the Month 

Timeline

Key Holder Cash Handler

Kids Empire
06.2022 - Current

Associate of Arts - Communication Studies

Chaffey College

High School Diploma -

Wilmer Amina Carter High School
Maya Norman