Maya Olivia Higgins
Valley,AL
Summary
Dynamic Medical Assistant with proven expertise at Main Street Urgent Care, excelling in patient care and vital signs monitoring. Recognized for exceptional communication and organizational skills, I effectively collaborated with healthcare teams to enhance patient outcomes while ensuring HIPAA compliance. Committed to delivering high-quality support in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Main street urgent care
Valley, Alabama
06.2025 - Current
- Assisted physicians with patient examinations and medical procedures.
- Managed patient records using electronic health record systems.
- Prepared examination rooms and ensured proper sterilization of equipment.
- Administered injections, vaccines, and other prescribed treatments as directed.
- Collaborated with healthcare team to support patient care initiatives effectively.
- Monitored vital signs and reported changes to medical staff promptly.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Documented notes during patient visits.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Changed dressings on wounds to prevent infection and check for healing.
Leasing Consultant
The Fairways at Auburn
Auburn, United States
01.2022 - 05.2025
- Guided new applicants through the leasing process with clear, honest direction, securing apartment leases through effective communication.
- Processed payments via phone and money orders, maintaining accurate records and ensuring seamless transactions.
- Conducted informational meetings to qualify prospects, boosting resident satisfaction and retention.
- Assisted residents with leasing inquiries and property tours.
- Managed lease agreements and ensured compliance with company policies.
- Coordinated resident events to enhance community engagement and satisfaction.
- Conducted market research to analyze rental trends in the local area.
- Collaborated with team members to improve leasing processes and customer service standards.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Conducted background checks on applicants.
- Contacted and followed up with tenants on renewal notices.
Server
Milano’s Italian Restaurant
Valley, United States
07.2021 - 01.2022
- Deliver outstanding service to guests by efficiently taking orders and ensuring a welcoming dining experience.
- Collaborate with team to enhance customer satisfaction, consistently earning positive feedback for attentiveness and professionalism.
- Manage high-volume shifts with strong multitasking and communication skills.
Sales Associate
Lowe’s Home Improvement
Gadsden, United States
01.2018 - 06.2021
- Enhanced customer shopping experiences by upselling paint products and creating tailored samples to meet preferences.
- Maintained organized inventory through consistent down-stocking, contributing to a clean and efficient store environment.
- Leveraged product knowledge to assist guests, driving sales and satisfaction in a fast-paced retail setting.
Education
Certificate - Esthetics
Gadsden State Community College
Gadsden, AL01.2019
High School Diploma -
Valley High School
Valley, ALSkills
- Customer Service
- Upselling & Retail Sales
- Cash Handling & Payment Processing
- Organizational & Time Management
- Communication & Team Collaboration
- Makeup Application & Nail Care
- Front Desk Operations
- Restaurant & Hosting Experience
- Patient care
- Vital signs monitoring
- Medication administration
- Sterilization techniques
- Medical terminology
- Patient interaction
- Office management
- Team collaboration
- Problem solving
- Attention to detail
- Time management
- Restocking lab supplies
- Medical supply inventory
- HIPAA compliance
- Telehealth coordination
Languages
English
Timeline
Medical Assistant
Main street urgent care
06.2025 - Current
Leasing Consultant
The Fairways at Auburn
01.2022 - 05.2025
Server
Milano’s Italian Restaurant
07.2021 - 01.2022
Sales Associate
Lowe’s Home Improvement
01.2018 - 06.2021
Certificate - Esthetics
Gadsden State Community College
High School Diploma -
Valley High School