Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic
Maya Ortiz

Maya Ortiz

Sacramento

Summary

Dedicated and coachable professional with 4+ years of experience providing exceptional care and service in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Associate

McDonald's
06.2025 - Current
  • Supported daily restaurant operations by ensuring compliance with company policies, procedures, and food safety standards.
  • Collaborated with team members to optimize workflow, improve efficiency, and enhance customer satisfaction.
  • Assisted in documenting operational processes to improve clarity and consistency across tasks and initiatives.
  • Monitored performance trends and provided input to support strategic decisions that enhanced service quality and customer experience.

Assistant

Salvation Army Family Store
07.2024 - 08.2024
  • Provided hands-on support with daily operations, including organizing donations, stocking supplies, and maintaining a clean, orderly environment.
  • Assisted individuals and families by offering resources and guidance with compassion and professionalism.
  • Collaborated with team members to ensure efficient service delivery and a positive experience for clients and community members.


Childcare Provider

Ortiz ChildCare
02.2020 - 01.2024
  • Provided attentive care for children ages 1-11, ensuring their safety, well-being, and development in a nurturing environment.
  • Maintained a clean, organized, and safe space while managing multiple tasks in a fast-paced setting.
  • Communicated effectively with parents to address needs, resolve concerns, build trust and long-term relationships.
  • Planned and coordinated daily activities, fostering a positive and engaging atmosphere.
  • Demonstrated strong time management and problem-solving skills while adapting to changing schedules and priorities.
  • Developed patience, empathy, and conflict resolution skills, essential for delivering excellent customer service.

Education

High School Diploma -

Rio Valley Charter School
Sacramento, CA
09.2025

Skills

  • Preparing reports
  • Policy implementation
  • Order fulfillment
  • Cross-functional teamwork
  • Workplace safety
  • Computer skills
  • Attention to detail

LANGUAGES

Understanding the basics of Spanish

Timeline

Associate

McDonald's
06.2025 - Current

Assistant

Salvation Army Family Store
07.2024 - 08.2024

Childcare Provider

Ortiz ChildCare
02.2020 - 01.2024

High School Diploma -

Rio Valley Charter School

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