Maya Ortiz
Sacramento
Summary
Dedicated and coachable professional with 4+ years of experience providing exceptional care and service in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Associate
McDonald's
06.2025 - Current
- Supported daily restaurant operations by ensuring compliance with company policies, procedures, and food safety standards.
- Collaborated with team members to optimize workflow, improve efficiency, and enhance customer satisfaction.
- Assisted in documenting operational processes to improve clarity and consistency across tasks and initiatives.
- Monitored performance trends and provided input to support strategic decisions that enhanced service quality and customer experience.
Assistant
Salvation Army Family Store
07.2024 - 08.2024
- Provided hands-on support with daily operations, including organizing donations, stocking supplies, and maintaining a clean, orderly environment.
- Assisted individuals and families by offering resources and guidance with compassion and professionalism.
- Collaborated with team members to ensure efficient service delivery and a positive experience for clients and community members.
Childcare Provider
Ortiz ChildCare
02.2020 - 01.2024
- Provided attentive care for children ages 1-11, ensuring their safety, well-being, and development in a nurturing environment.
- Maintained a clean, organized, and safe space while managing multiple tasks in a fast-paced setting.
- Communicated effectively with parents to address needs, resolve concerns, build trust and long-term relationships.
- Planned and coordinated daily activities, fostering a positive and engaging atmosphere.
- Demonstrated strong time management and problem-solving skills while adapting to changing schedules and priorities.
- Developed patience, empathy, and conflict resolution skills, essential for delivering excellent customer service.
Education
High School Diploma -
Rio Valley Charter School
Sacramento, CA09.2025
Skills
- Preparing reports
- Policy implementation
- Order fulfillment
- Cross-functional teamwork
- Workplace safety
- Computer skills
- Attention to detail
LANGUAGES
Understanding the basics of Spanish
Timeline
Associate
McDonald's
06.2025 - Current
Assistant
Salvation Army Family Store
07.2024 - 08.2024
Childcare Provider
Ortiz ChildCare
02.2020 - 01.2024
High School Diploma -
Rio Valley Charter School