Maya Phillips
Fayetteville,GA
Summary
Skilled worker, learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Receptionist
The University Of New Orleans Recreation & Fitness Center
05.2024 - 05.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Teacher's Assistant
University of New Orleans
01.2024 - 05.2024
- Facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs.
- Provided timely feedback to students on their performance, allowing them to make adjustments as needed for continued improvement.
- Enhanced students'' critical thinking skills through problem-solving activities and group collaboration exercises.
- Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.
- Collaborated with colleagues to share best practices, resulting in consistent teaching approaches across multiple classrooms.
- Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.
Assistant Executive Director
University Of New Orleans
09.2022 - 05.2023
- Helped in development of new procedures and processes to improve work performance.
- Performed general housekeeping and cleaning tasks.
- Worked fast to complete tasks and meet daily deadlines.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Handled customer inquiries courteously and professionally to enhance satisfaction.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Co-Founder
Babysitter's Club Nola
04.2022 - 10.2022
- Brought in consistent revenue with sharp marketing tactics, promoting business expansion and diversification of offerings.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
- Interacted well with customers to build connections and nurture relationships.
Processing Assistant
Amazon Fulfillment Center
04.2020 - 08.2020
- Identified and resolved process issues to drive optimal workflow and business growth.
- Collaborated with teams to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
Education
Bachelor of Science - Biological Sciences
University of New Orleans
New Orleans, LA08-2025
Skills
- Taking Messages
- Set Up Devices
- General Housekeeping
- Troubleshoot Service Issues
- Customer Relations
- Physical Labor
- Interpersonal and written communication
- Safety
- Stock and Inventory Management
- Leadership
- Peer Relationships
- Laboratory safety protocols
- CPR certified
Timeline
Receptionist
The University Of New Orleans Recreation & Fitness Center
05.2024 - 05.2025
Teacher's Assistant
University of New Orleans
01.2024 - 05.2024
Assistant Executive Director
University Of New Orleans
09.2022 - 05.2023
Co-Founder
Babysitter's Club Nola
04.2022 - 10.2022
Processing Assistant
Amazon Fulfillment Center
04.2020 - 08.2020
Bachelor of Science - Biological Sciences
University of New Orleans
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