MAYA PIERCE

As of now my position is to join a group meeting once a week to keep in touch with my classmates.

Meet with little at least 2 months throughout the year.

• Restocked, arranged and organized merchandise in front lanes to drive product sales.
• Processed POS transactions, including checks, cash and credit purchases or refunds.
• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Answered questions about store policies and concerns to support positive customer experiences.
• Checked prices for customers and processed items sold by scanning barcodes.

• Provided personalized customer service by greeting each guest, assisting with purchases.
• Managed daily prepping fresh salad, salad dressing and cleaning throughout the day to support business needs.
• Cultivated positive guest relations by managing information and orchestrating speedy seating.
• Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
• Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
• Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.

• Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Maintained stock within optimal levels to meet expected customer and sales levels.
• Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
• Restocked, arranged and organized merchandise in front lanes to drive product sales.
• Educated customers on promotions to enhance sales.
• Received and processed customer payments.
• Assisted customers by answering questions and fulfilling requests.