Maya Rafeh
Los Angeles,CA
Summary
Dynamic professional with extensive experience as a House Manager for a private employer, excelling in team leadership and time management. Proven track record in optimizing household operations and enhancing client satisfaction. Skilled in communication and problem-solving, successfully managing multiple projects in a fast-paced environment.
Overview
2026
2026
years of professional experience
Work History
House Manager
Private Individual
Los Angeles, California
2022 - Current
- Managed multiple residences for the private employer
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Developed organizational systems for household inventory and supplies, enhancing accessibility and efficiency
- Trained and supervised staff on household procedures and service expectations, ensuring high standards of service delivery
- Maintained communication with vendors for services such as cleaning and repairs
- Assisted with meal planning and preparation to meet dietary preferences of the family
- Developed systems for efficient management of daily operations in the house
- Managed staff payrolls, benefits, and other administrative duties related to personnel needs
- Recruited and hired workers, in addition to supervising and monitoring daily performance
- Coordinated schedules for family events and appointments, maximizing family time and reducing scheduling conflicts
Senior Loan Processor
New American Funding
Tustin, CA
2020 - 2021
- Review and process loan applications
- Review appraisals, Credit analysis
- Organize client and lender records
- Consolidated client documents, including income, assets, liabilities, and property information, ensuring compliance with closing dates
- Facilitated timely communication with customers, settlement agents, brokers, and other parties to gather missing loan file information
- Led training sessions for groups of up to 15 participants, enhancing team knowledge in loan processing.
- Maintained a pipeline of 25+ loansFollow up with leads and maintain relationships with clients
- Analyze and assess income documents to qualify borrowers
- Collect all documents needed from clients
- Organize documents for loan officer
- Created social media marketing plan for loan officer team
Loan Processor
Alameda Mortgage
Sherman Oaks, CA
2018 - 2020
- Completed accurate data entry for processing loan applications.
- Review appraisals and credit analysis
- Work with underwriters, Title offices, and funders to meet closing dates
- Maintained a pipeline of 15+loans
Education
Bachelor's degree -
California State University
Los Angeles, CASkills
- Communication skills
- Time management
- Problem solving
- Team leadership
- Confidentiality
- Interpersonal skills
- Microsoft 365
- Google Workspace
- Slack, Teams, and Zoom
- Basic Knowledge of Salesforce (if needed)
Timeline
House Manager
Private Individual
2022 - Current
Senior Loan Processor
New American Funding
2020 - 2021
Loan Processor
Alameda Mortgage
2018 - 2020
Bachelor's degree -
California State University