Maya Reina
Chicago,IL
Summary
Dependable team member trained in register operations and customer service. Contributes to group work and is skilled in handling customer needs. Reliable, team-oriented, and efficiently completes assignments. A quick learner willing to provide aid in any aspect of the career.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Mentors
Northwestern University
05.2024 - Current
- Facilitated the learning of high school level mentees
- Enhanced mentee performance by providing personalized guidance and support.
- Created promotional material for the program and went out into the community to outsource
- Assisted mentees in developing self-confidence and positive self-image.
- Aided in shaping the program for future success
Cashier
Clover's Garden Center
04.2022 - Current
- Watered and took care of plants so they could be purchased.
- Made display's and arrangements.
- Open and closed the store.
- Counted down the draw and prepared it for the next day.
- Assisted customers with questions and plant recommendations.
- Led coworkers when the manger or owner was not working.
Floor Associate
Marshalls
12.2022 - 01.2023
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Ensured that aisles were neat, clean, and free from hazards at all times.
- Provided assistance to other departments when needed.
- Provided the cashiers with price checks when needed.
Line Worker
Panera Bread
08.2021 - 04.2022
- Built and packaged orders to comply with multiple orders and time limits.
- Maintained clean worksite to avoid hazards from chemicals and fragile products.
- Examined products to verify conformance to quality standards.
- Coordinated with supervisor to organize materials and equipment, promoting highest productivity and quality.
- Provided support in training new employees on how to properly operate equipment on the production line.
- Responded quickly to any customer complaints or concerns about their dining experience.
- Communicated effectively with other staff members regarding orders and customer concerns.
Cashier
Weber's Bakery
03.2020 - 01.2021
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Worked directly with customers by taking and packaging their orders
- Accepted cash and credit card payments, issued receipts and counted back change.
- Used the phones and online systems to take customers orders.
- Gave creative advice for cake and cookie designs
- Performed other duties as assigned by management.
Education
Psychology
Loyola University of Chicago
Chicago, IL05.2026
High School Diploma -
Nazareth Academy
05.2022
Skills
- Customer Service
- Cash Handling
- Customer Assistance
- Time Management Skills
- Complex Problem-Solving
- Teamwork and Collaboration
- Effective Leadership
- Organization
Certification
Mandated Reporter
Timeline
Mentors
Northwestern University
05.2024 - Current
Floor Associate
Marshalls
12.2022 - 01.2023
Cashier
Clover's Garden Center
04.2022 - Current
Line Worker
Panera Bread
08.2021 - 04.2022
Cashier
Weber's Bakery
03.2020 - 01.2021
Psychology
Loyola University of Chicago
High School Diploma -
Nazareth Academy