Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Server
Maya Rogalski

Maya Rogalski

Boca Raton,FL

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Walt's American Grille & Bar. Proven ability to enhance guest engagement and satisfaction through effective communication and problem-solving. Adept at cash handling and fostering a collaborative team environment, ensuring seamless dining experiences.

Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Garden On Main
05.2025 - 08.2025
  • Provided exceptional customer service by greeting guests and taking orders promptly.
  • Assisted in maintaining cleanliness and organization of dining area and kitchen.
  • Managed 5 or 6 tables at a time - maximum 25 guests total
  • Collaborated with team members to ensure timely food delivery and satisfaction.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server

Walt's American Grille & Bar
12.2023 - 04.2025
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Host

Walt's American Grille & Bar
10.2023 - 04.2025
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed reservation systems to optimize table turnover and guest flow.
  • Took care of at least 50 calls a day
  • Coordinated with kitchen staff to communicate guest needs and special requests.
  • Assisted in training new hosts on operational procedures and customer service standards.
  • Handled guest inquiries and complaints professionally, enhancing overall dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Bachelor of Science - Criminal Justice

Florida Atlantic University
Boca Raton, FL
05-2027

High School Diploma -

Dundee Crown High School
Carpentersville, IL
05-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Empathetic approach
  • Hostess support
  • Food running
  • Foreign language proficiency
  • proven leadership abilities
  • problem solving
  • interpersonal communication

Certification

  • Illinois Food Handler certification


Languages

English
Native or Bilingual
Polish
Native or Bilingual

Timeline

Server

Garden On Main
05.2025 - 08.2025

Server

Walt's American Grille & Bar
12.2023 - 04.2025

Host

Walt's American Grille & Bar
10.2023 - 04.2025

Bachelor of Science - Criminal Justice

Florida Atlantic University

High School Diploma -

Dundee Crown High School

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