Maya Romero

Sonic Carhop

Sonics Drive In

06.2024 - Current

Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
Handled cash transactions accurately, ensuring proper change was given to customers.
Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Operated headset communication system to take orders quickly and accurately from customers.
Resolved customer complaints professionally, finding mutually agreeable solutions.
Increased customer satisfaction by providing prompt and friendly service.
Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
Received numerous compliments from customers on outstanding service, contributing positively to the restaurant''s reputation.
Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
Demonstrated flexibility in adapting to changes in work schedules or assignments as needed.
Improved efficiency by restocking supplies during downtime periods between orders.
Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.