Maya Rucker

• Engineered a flex-consumption planning framework for Fortune 100 Northeast Strategic accounts, aligning forecasted module demand with credit burn-down targets, and enabling true Day-1 activation.
• Facilitated quarterly roadmap reviews with CIO/CISO stakeholders, converting shifting security priorities into updated milestones that keep adoption on track—even through executive turnover.
• Maintained real-time visibility into Flex-pool health via single-pane dashboards and proactive briefings, so both customers and internal teams act on the same data.
• Surfaced early swap and add-on opportunities that expanded the platform's footprint while streamlining commercial execution.
• Channeled voice-of-customer insights to Product, Sales, and Customer Success, shaping the Flex roadmap, and codifying best-practice playbooks for future engagements.

• Drove Value Proposals, Business Value Assessments, and Partnership Success Reviews for Fortune 100 enterprises, giving boards, CISOs, and CTOs a clear path from initial purchase to verified outcomes, and long-term growth.
• Mapped platform capabilities to customer goals by gathering pain-points, ROI levers, and usage data, then shaping pre- and post-sale customer-value roadmaps that kept adoption milestones on track.
• Promoted cross-team transparency—sharing insights across AEs, SEs, TAMs, Marketing, and Licensing—so every touchpoint reinforced a single, outcome-based message.
• Fed field feedback to the Automation team, influencing what got automated in the proposal & account-plan tool and ensuring it reflected real seller and customer needs.
• Identified and mitigated churn risk via Heatmaps of Risk Indicators and change-management check-ins, delivering satisfied customers into the renewal cycle.

• Achieved exceptional quota attainment—105% in Q2’24, 100% in Q3’24, 120% in Q4’24, and 125% in Q1’25—by leveraging advanced value engineering techniques combined with FinOps best practices.

• Delivered comprehensive Value Assessments and Value Realization services, performing quantitative analysis, ROI modeling, and benchmarking to help customers optimize cloud economics and drive cost efficiencies.

• Developed and presented compelling business value deliverables to customer CXOs and executive stakeholders, articulating Snowflake’s value proposition and supporting strategic decision-making.

• Led discovery workshops with CXOs, BU leads, and practitioners, integrating FinOps methodologies to uncover key cost-saving opportunities and maximize ROI.

• Spearheaded the creation and continuous improvement of value assets, tools, and collateral—empowering sales teams with data-driven insights for value-based selling.

• Mentored and educated Snowflake sales teams on advanced Value Engineering and FinOps principles, further enhancing customer success and operational performance.