Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Accomplishments
UNITED STATES ARMED FORCES
Affiliations
Timeline
Generic

Maya Simone Hockaday

Denver,CO

Summary

Resourceful Asset Manager with a proven track record of collaborating across stakeholders to assess audience interests and implement strategic occupancy and communication initiatives within budget. Adept at analyzing occupancy trends, market data, tenant engagement, and customer needs to drive revenue, optimize property performance, and align with broader business goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Asset Manager

Jones Lang LaSalle, JLL
09.2024 - Current
  • Developed and implemented strategic asset management plans to optimize portfolio performance.
  • Conducted thorough market analyses to identify investment opportunities and mitigate risks.
  • Collaborated with cross-functional teams to enhance asset utilization and operational efficiency.
  • Led initiatives for compliance with regulatory requirements, ensuring adherence across all investments.
  • Established strong relationships with stakeholders, facilitating effective communication on asset performance updates.
  • Conducted comprehensive due diligence to manage risk.
  • Reviewed contract reports, bid proposals and requirements with senior management for accuracy and processing.
  • Optimized asset performance with proactive maintenance and upgrade programs.
  • Achieved cost savings by renegotiating service contracts for managed properties.
  • Provided detailed documentation of completed restoration work for property management records, supporting seamless communication between all parties involved.
  • Built a reputation for excellence in property management by effectively addressing tenant concerns and maintaining strong relationships with property owners.

Senior Property Manager

Moonbeam Property Management LLC
04.2019 - 09.2024
  • Tenant Requests (routine maintenance, account ledgers, lease questions, complaints /concerns)
  • Monthly reporting, Occupancy, P&L, Commercial Rent Roll, Collections
  • Event Planning - Tenant Engagement
  • Contract Management, Vendor Relations, annual service contracts, Tenant Build-outs, maintenance issues, work orders, & upkeep.
  • Knowledge of HVAC, and electrical, landscaping, asphalt & resurfacing.
  • Security Reports, Managing Security Contract, (hours, duty operations, training, building security systems.)
  • Invoices, Supplies/Equipment Approval, Utility Tracking, Banking Operations
  • Account Reconciliations, Bank Reconciliations
  • Excellent interpersonal communication skills, including the ability to inspire, motivate and lead a growing team of professionals.
  • Assist Legal Department in drafting new leases, demand letters, evictions
  • Computer literacy, Microsoft Office applications

Operations Manager

Early Childhood Education Center
01.2017 - 04.2019
  • Support a learning-oriented organizational culture that emphasizes quality experiences for children, collaborative relationships, continuous improvement, and high performance by developing a curriculum.
  • Promote a safe, nurturing, healthy, positive, caring environment where self-concepts are enhanced, independence encouraged, and individuality respected.
  • Maintain accurate records on children to include development, attendance, immunization, and general health; maintain accurate waiting lists.
  • Develop and maintain parental rapport: keeping parents informed of their child’s daily experiences and center activities.
  • Recruiting, training, supervising, and retaining quality staff.
  • Plan, develop, schedule, and/or provide in-service training and staff evaluations
  • Order and maintain child care supplies and equipment Foster and cultivate partnerships with other organizations.
  • Prepare and maintain administrative and business reports and records; record payments, bill late charges, collect delinquencies; review financial reports; analyze problems in these areas and make recommendations to resolve them.
  • Building Facility Management including but not limited to inspections, permitting, code compliance, capital projects, maintenance & repairs.
  • Led cross-functional teams in streamlining administrative workflows, enhancing operational efficiency.
  • Developed and maintained financial policies to ensure compliance with regulations and best practices.

Senior Subcontracts Administrator

Conversions Remodeling
11.2015 - 01.2017
  • Responsible for identifying the needs of the company.
  • Implement measures and initiatives to fulfill department needs.
  • Respond to purchase requisitions, soliciting bids, and proposals from new and existing sources.
  • Evaluation and monitoring of contract terms.
  • Ensure subcontractors are abiding by contract terms.
  • Manage a firm’s subcontracts, including the bidding process, negotiation and execution of contracts, and closeouts.
  • Develop strategies and policies for negotiating subcontracts.
  • Examine and evaluate the terms of new contracts and proposals for changes to contracts.

Leasing Consultant

Lone Star Self Storage
05.2015 - 11.2015
  • Answers the telephone in a professional and courteous manner, with the objective of closing the sale and properly documenting calls.
  • Instruct potential tenants about the self-storage process, rules, and regulations of the facility, tips for storing their goods, etc.
  • Prepares and fully executes all documents associated with leasing a storage unit.
  • Maintains tenant files (Leases, Customer Information, Rule Sheet, Insurance Addendum, letters, etc.)
  • Collections: Places follow-up telephone calls per Collection Worksheet.
  • Documents all communication (written or verbal) with past due tenants.
  • Maintenance: Responsible for the maintenance of the facility.
  • Supervise landscaping contractors, etc.
  • Preparing self-storage units for leasing and overall site cleaning including the dumpster area, fence lines & aisles.
  • Conduct daily physical Site Inspection of the self-storage facility.

Education

Business Administration And Management

Adams State University
Alamosa, CO

High School Diploma - undefined

Center High School
Center, CO
05.2014

Skills

  • Creative Problem Solving
  • Positive Leadership
  • Flexibility and Adaptability
  • Effective Management Skills
  • Computer Literacy
  • Contract Management
  • Project Management
  • Rent Manager
  • Yardi Voyager - CRM Software
  • Quickbooks
  • Prism

Certification

  • May 2021 — May 2021 Project Manager Fundamentals, CareerTracks Pryor Learning
  • Mar 2021 — Mar 2021 Assertiveness in the Workplace, CareerTracks Pryor Learning
  • Dec 2020 — Jan 2021 Effective Management, CareerTracks Pryor Learning

LANGUAGES

Spanish Very good command

Accomplishments

    Aviation School of Excellence

UNITED STATES ARMED FORCES

  • Jul 2016 — Oct 2020 Aviation Operations (Army Reserve) Buckley AFB
  • Ensures compliance with FAA regulations, maintenance, safety, and scheduling operations are executed satisfactorily.
  • Manage the operations of the aviation department.
  • Maintains aviation operations files and records, and prepares and types reports, orders, and schedules pertaining to aviation operations and aviation safety: Displays flight planning information to include airfield diagram, the status of navigational aids, maps of the local flying areas, special use airspace, and crash grid chart
  • Assists flight-line personnel in assigning crew and passengers to aircraft and assists aviators in preparing flight plans, processes flight plans, and arrival reports.

Affiliations

United Stated Army Veteran

Timeline

Asset Manager

Jones Lang LaSalle, JLL
09.2024 - Current

Senior Property Manager

Moonbeam Property Management LLC
04.2019 - 09.2024

Operations Manager

Early Childhood Education Center
01.2017 - 04.2019

Senior Subcontracts Administrator

Conversions Remodeling
11.2015 - 01.2017

Leasing Consultant

Lone Star Self Storage
05.2015 - 11.2015

High School Diploma - undefined

Center High School

Business Administration And Management

Adams State University

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