Maya Sipes
Tacoma,WA
Summary
My professional background demonstrates strong logistical and inventory management skills, encompassing procurement, distribution, and recordkeeping. I am proficient in maintaining supply levels, resolving shipment discrepancies, and ensuring accurate documentation. I maintain the ability to communicate effectively, collaborate with stakeholders, and implement process improvements highlighting my capacity to optimize operations in fast-paced environments. I also possess coaching and problem-solving skills, enabling me to effectively manage teams and address supply chain challenges.
Overview
11
11
years of professional experience
Work History
Material Management Specialist
Boeing
08.2022 - Current
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Sorted and delivered materials to different work areas and staff.
- Worked effectively with suppliers to resolve shipment issues, damaged materials and shortages.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Processed required paperwork to expedite handling of shipped and received goods.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Rejected damaged items, recorded shortages and corresponded with suppliers to rectify issues.
- Coached team members in techniques necessary to complete job tasks.
- Addressed supply problems and developed creative solutions to prevent delays.
- Collaborated with cross-functional teams to align production plans with customer requirements.
- Devised and implemented efficient processes for production tracking and inventory control.
- Worked with customers and suppliers to facilitate flow of materials to and from job sites and departments.
Delivery Associate
Amazon
12.2018 - 04.2022
- Continually developed, updated and implemented a efficient loading process to successfully manage a route of 300+ packages and 200 stops a day
- Maintained filing systems with prepared reports on vehicle condition before and after shift
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Followed safety procedures and regulations to protect packages and vehicles.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Experience with a high volume and fast paced warehouse environment using the proper personal protective equipment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Escalated issues to supervisor for immediate remediation.
- Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture, or beneath doormats to prevent theft.
- Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
- Lifted, lowered, and carried packages typically weighing up to 70 pounds throughout regular course of delivery.
- Fostered positive working relationships with regular customers.
Delivery Driver/In-Store Team Member
Papa John's Northwest
08.2017 - 12.2018
- Delivered Goods to customer’s residences
- Tracked inventory of ingredients and supplies to keep kitchen well stocked and meet product and service demands.
- Monitored and maintained clean working areas and cooking surfaces.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Learned new menu offerings and options easily to assist customers with selecting items.
- Provided excellent, respectful and prompt customer service
- Cleaned and sanitized work areas, utensils and equipment.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Always ended every customer interaction with a smile
- Assisted in the production prep of food items used on the make-line
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Sorted and dated all incoming freight deliveries
- Reported to management any shortages in inventory
Cashier
Goodwill
05.2015 - 04.2016
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Quickly and accurately counted drawers at start and end of each shift.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Communicated with customers and team members to solve problems.
- Provided excellent customer service and assistance over the phone and in the store
- Upheld safety procedures to keep a safe and clean work environment
- Promoted sales and other happenings in the store resulting in more customers
- Greeted customers as they entered the establishment
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Mentored new team members on sales software system operation.
- Processed both cash and card purchases and returns.
Office clerk
Infinity Sign & Marketing
08.2014 - 08.2015
- Hand addressed envelopes to be sent to associates and customers of the company
- Opened, sorted, and distributed incoming messages and correspondence
- Maintained cleanliness of the offices in the building
- Promoted real estate open house events
- Emptied trashcans and transported waste to collection areas.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Used time management and efficient cleaning methods to meet deadlines.
- Pointed customers towards store using spinning signage.
- Verified proper distribution of incoming mail to correct individuals and departments.
- Worked well in a team setting, providing support and guidance.
Guest Service Representative
Extended Stay America
09.2014 - 12.2014
- Maintaining cleanliness of the lobby as well as other designated areas
- Utilized variety of organizational and communication skills to drive guest satisfaction.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Facilitated and coordinated transportation services for guests.
- Maintained high level knowledge of all hotel services offered to answer guest questions.
- Managed check-in and check-out procedures for guests.
- Answered hotel phones with professionalism and directed calls appropriately.
- Maintained neat and orderly front desk and lobby area to uphold hotel standards.
- Processed guest check-ins and check-outs following procedures for fast turnover.
- Prepared breakfast for guests in the morning
- Maintained accurate stock of all storage areas
Education
Associate Of Arts And Sciences - Anthropology
Tacoma Community College
Tacoma, WAWashington State University
Pullman, WABachelor of Arts - Anthropology
University of Washington
Seattle, WA06.2017
Skills
- Inventory Management
- Logistic and Supply Chain Coordination
- Communication and Collaboration
- Problem Solving and Process Improvement
- Recordkeeping and Documentation
Avid Escape Room Sleuth
I have a passion for solving riddles and complex puzzles. It's my love for the process and those "Ah Ha!" moments that make solving the most difficult puzzles so satisfying and fun.
Timeline
Material Management Specialist
Boeing
08.2022 - Current
Delivery Associate
Amazon
12.2018 - 04.2022
Delivery Driver/In-Store Team Member
Papa John's Northwest
08.2017 - 12.2018
Cashier
Goodwill
05.2015 - 04.2016
Guest Service Representative
Extended Stay America
09.2014 - 12.2014
Office clerk
Infinity Sign & Marketing
08.2014 - 08.2015
Associate Of Arts And Sciences - Anthropology
Tacoma Community College
Washington State University
Bachelor of Arts - Anthropology
University of Washington
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