Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maya Smith

Summary

Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.

Overview

4
4
years of professional experience

Work History

Barista/Catering Attendant

Compass Group USA
06.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Controlled line and crowd with quick, efficient service.

Wells Fargo Product Remediation Information Line

Epiq Global
02.2023 - 10.2023
  • Facilitated the process of reissuing refund checks to customers, ensuring efficient and satisfactory service
  • Communicated effectively with customers by providing detailed explanations regarding the reasons for their refunds
  • Consistently achieved and maintained a high quality score of 90% or above, reflecting a strong commitment to service excellence

Warehouse Associate

Amazon
09.2020 - 09.2022
  • Consistently lifted materials weighing as much as 30 pounds.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.

Education

GED -

CUNY Prep
The Bronx, NY
06-2008

Skills

  • Team collaboration
  • Active listener
  • Order taking
  • Friendly and outgoing
  • Team leadership
  • Excellent memory
  • Time management
  • Decision-making
  • Conflict mediation

Timeline

Barista/Catering Attendant

Compass Group USA
06.2024 - Current

Wells Fargo Product Remediation Information Line

Epiq Global
02.2023 - 10.2023

Warehouse Associate

Amazon
09.2020 - 09.2022

GED -

CUNY Prep
Maya Smith