Maya Smith
Jacksonville
Summary
Dependable, hard-working individual with great communication and organizational skills. Looking to obtain a position within your company and grow my skills while working alongside fellow employees. Eager to become a reliable staff member and work with fellow staff members in achieving company goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Manager
Sonny’s Bbq
09.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Front of House Manager
Sonny's BBQ
07.2021 - Current
- Acquired exceptional customer quality control in a fast-paced setting
- Effectively manage a team of 10+ every shift
- Handle high stress situations calmly and efficiently
- Knowledge of proper cash handling and procedures
- Ability to multitask and work well with others and on my own
Cashier/Customer Service
Sonny's BBQ
01.2020 - Current
- Acquired exceptional multi-tasking and quality control skills working in a fast- paced BBQ restaurant
- Ran the register effectively and handled cash and credit purchases while providing exceptional care and fine dining experiences
- Effectively manage a team of 5 every night to provide a seamless takeout experience
- Provided a calm demeanor when dealing with stressful experiences and throughout catering deliveries
Homemaker and Mother
05.2013 - 12.2019
- During this time away from a professional setting
- I started a family with my husband
- I was able to stay home and raise my son until he was ready for school
Sandwich Artist
Subway
06.2013 - 08.2013
- Managed the entire store without assistance while providing extraordinary dine-in experiences for customers
- Handled all credit, debit and cash transactions for the store
- Prepared and prepped all of the necessary products for the store to run effectively efficiently
- Followed all opening and closing procedures
Education
High school diploma - community service
Greenwood School
Jacksonville, FL05.2012
Skills
- Kitchen Experience
- Management
- Host/Hostess
- Tutoring
- Serving Experience
- Merchandising
- Catering
- Restaurant Experience
- Food Safety
- Restaurant Management
- Food Preparation
- Cash Handling
- Recruiting
- POS
- Food Handling
Certification
Driver's License
Additional Information
S530-556-94-611-0, Florida
Timeline
Assistant Manager
Sonny’s Bbq
09.2024 - Current
Front of House Manager
Sonny's BBQ
07.2021 - Current
Cashier/Customer Service
Sonny's BBQ
01.2020 - Current
Sandwich Artist
Subway
06.2013 - 08.2013
Homemaker and Mother
05.2013 - 12.2019
High school diploma - community service
Greenwood School
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