Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maya Thomas

Royston,GA

Summary

Dynamic Shift Leader with a positive attitude and proven problem-solving skills, recognized for enhancing customer satisfaction at Walgreens. Demonstrated expertise in cash handling and team leadership, fostering a cohesive workplace culture while ensuring compliance with safety protocols. Committed to operational excellence and maintaining high standards for service delivery.

Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Reliable Shift Leader with 4 years in shift Lead Position. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Experienced with team supervision, operational efficiency, and staff training. Utilizes strong leadership to maintain productivity and morale. Track record of implementing effective processes and adapting to changing needs.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

4
4
years of professional experience

Work History

Shift Leader

Walgreens
08.2024 - Current
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.

Shift Leader

Mcdonalds
07.2021 - 12.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Education

Associates - Photography

North Georgia Technical College
Clarkesville, GA
05-2025

High School Diploma - Early Childhood Care And Education

Franklin County High School
Carnesville, GA
05-2022

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving

Timeline

Shift Leader

Walgreens
08.2024 - Current

Shift Leader

Mcdonalds
07.2021 - 12.2023

Associates - Photography

North Georgia Technical College

High School Diploma - Early Childhood Care And Education

Franklin County High School
Maya Thomas