Maya Tucker
Houston
Summary
Dynamic administrative professional with a proven track record at Next Level Automotive, enhancing customer satisfaction through effective communication and timely service. Skilled in clerical support and team collaboration, I excel in managing inquiries and ensuring operational efficiency, consistently delivering high-quality customer experiences.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Administrative Clerk and Customer Service
Next Level Automotive
Houston, Tx.
06.2020 - 01.2026
- Improved customer service with prompt and accurate handling of inquiries, contributing to positive office environment.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Order automotive parts and coordinated timely deliveries
- Pick up and deliver vehicles to customers as needed.
- Prepare service estimates upon vehicle arrival
- Provide consistent customer support and maintain professional communications
Parking Attendant
NRG
Houston, TX
06.2017 - 09.2017
- Managed parking operations, ensuring efficient vehicle flow and optimal space utilization.
- Assisted customers with inquiries, enhancing overall satisfaction and service experience.
- Monitored parking lot activities to prevent unauthorized access and ensure safety compliance.
Food Prep Team Member
Bullritos
Houston, TX
08.2016 - 01.2017
- Food Preparations and set up service lines
- Ensured cleanliness and organization of workstations to maintain operational efficiency.
- Collaborated with team to optimize workflow during peak service hours.
- Assist customers and support team operations
Education
Bachelor of Arts - Communications Radio, Television, And Film
Texas Southern University
Houston, TX05-2019
Skills
- Customer Service & Communication
- Administrative and Clerical support
- Creative Writing
- Computer & Office Skills
- Team collaboration
- Customer follow-up
- Client communication
Timeline
Administrative Clerk and Customer Service
Next Level Automotive
06.2020 - 01.2026
Parking Attendant
NRG
06.2017 - 09.2017
Food Prep Team Member
Bullritos
08.2016 - 01.2017
Bachelor of Arts - Communications Radio, Television, And Film
Texas Southern University