Maya Van Lanen
De Pere,WI
Summary
Highly skilled and adaptable professional with expertise in communication, computer proficiency and multitasking. A quick learner with dedication to continuous improvement, and confident in my abilities to always make a positive impact in any role.
Overview
9
9
years of professional experience
Work History
Real Estate Marketing Assistant
Coldwell Banker- VanLanen Team
Green Bay, WI
05.2024 - Current
- Developed and implemented digital marketing strategies to increase website traffic, engagement, and conversions.
- Created and managed online campaigns across multiple platforms including Google AdWords, Facebook Ads, and LinkedIn Ads.
- Produced engaging video content.
Merchandiser
Ulta Cosmetics
Spring, TX
06.2023 - 05.2024
- Created merchandising plans based on customer buying habits and trends in the industry.
- Organized displays according to company standards and specifications.
- Analyzed inventory levels and made adjustments accordingly for maximum profitability.
- Established processes for tracking damaged goods returns from retail outlets.
- Developed promotional strategies to increase sales of featured products.
- Researched new products to determine potential success in assigned stores.
- Communicated and coordinated planogram execution with store management.
Guest Service Representative
Augusta Pines Golf Club
Spring, TX
08.2020 - 05.2023
- Prepared and maintained scorecards, pencils, tees, divot tools and other supplies needed for play.
- Enforced club rules regarding dress code, pace of play, use of cell phones and other matters.
- Monitored customer behavior to ensure compliance with safety regulations and proper etiquette on the course.
- Executed and delegated club cleaning tasks and club equipment transfers.
- Collaborated with internal teams to address guest service issues and facilitate special requests.
- Monitored weather conditions and communicated course closures or restrictions.
- Managed the rental of golf equipment and carts, ensuring proper handling and return.
Server
Flower Child Cafe
The Woodlands, TX
04.2019 - 09.2019
- Provided outstanding customer experiences, winning the 'Secret Shopper Service Award' during the first month of employment.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Upheld high standards of sanitation in accordance with health department regulations.
- Operated POS terminals to input orders, split bills and calculate totals.
Crew Member
Culver's Restaurant
Shenandoah, TX
06.2015 - 05.2018
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Inspected orders to make sure they were accurate before handing them to customers.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Mastered point-of-service computer system for automated order taking.
Education
High School Diploma -
The Woodlands High School
The Woodlands, TX05-2018
Some College (No Degree) - Business Statistics
Austin Community College
Austin, TXSkills
- Proficient in Microsoft Office, (Excel, PowerPoint and Word)
- Digital Marketing
- Highly Skilled and Adaptable Team Player
- Ability to thrive under pressure and an ever-changing environment
- Project Management
- Conflict Resolution
- Attention to Detail
- Outstanding Communication Skills
Timeline
Real Estate Marketing Assistant
Coldwell Banker- VanLanen Team
05.2024 - Current
Merchandiser
Ulta Cosmetics
06.2023 - 05.2024
Guest Service Representative
Augusta Pines Golf Club
08.2020 - 05.2023
Server
Flower Child Cafe
04.2019 - 09.2019
Crew Member
Culver's Restaurant
06.2015 - 05.2018
High School Diploma -
The Woodlands High School
Some College (No Degree) - Business Statistics
Austin Community College
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