Maya Ziegelmann
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Expert
SimplrFlex
11.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Nanny
Care.com Inc
01.2021 - 06.2021
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
Receptionist
Mancini De Paris
09.2020 - 01.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to staff.
Barista
Safeway
05.2018 - 03.2019
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Cashier
Safeway
02.2017 - 03.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associates in Business -
Park University
Kansas City, MO05.2024
High School Diploma -
Shadow Ridge High School
Surprise, AZ05.2018
Skills
- Exceeding Customer Expectations
- Safety and Cleanliness Standards
- Merchandising and Display
- Customer Satisfaction
- Cash Register Operations
- Returns and Exchanges
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Expert
SimplrFlex
11.2022 - Current
Nanny
Care.com Inc
01.2021 - 06.2021
Receptionist
Mancini De Paris
09.2020 - 01.2021
Barista
Safeway
05.2018 - 03.2019
Cashier
Safeway
02.2017 - 03.2019
Associates in Business -
Park University
High School Diploma -
Shadow Ridge High School