Microsoft Office Suite
Maya Cohen Heath
Newington
Summary
Organized and dedicated associate with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Store Associate
ALDI
08.2023 - Current
- Provide prompt and courteous customer service
- Answer inquiries and resolve customer concerns
- Work independently and within a team
- Manage time efficiently to maximize productivity
- Multi-task efficiently while staying organized
Warehouse Associate
GoSupps.Com
01.2023 - 06.2023
- Utilized Microsoft Excel to track inventory and manage losses
- Received incoming parcel
- Entered new items into system
- Picked and shipped orders accurately and efficiently
- Assisted in inventory control during audits
Intern
Academic Support
01.2023 - 05.2023
- Collected, arranged, and input information into Excel
- Utilized Microsoft Word to produce reports
- Effectively communicated with staff and faculty regarding project progress
- Created infographics and designed posters for events
- Coordinated community events for students to attend
Tutor
Tutoring and Learning Center
09.2021 - 05.2023
- Created a professional and welcoming environment for students of diverse backgrounds
- Taught students skills to improve academic performance, including study strategies and note-taking skills
- Instructed students both in person and over Zoom video calls
- Recognized and adapted to different learning styles and student preferences
- Utilized Microsoft Office Suite and Blackboard
Lab Assistant
TRIO Student Support Services
09.2019 - 05.2023
- Communicated effectively with tutors and incoming students regarding appointments
- Maintained lab operations, equipment, and overall cleanliness
- Managed TRIO Lab Library books and organized them
Shift Leader
fas mart
04.2021 - 01.2023
- Maintained clean and well-organized work areas to ensure efficiency
- Provided friendly and efficient customer service
- Performed audits of store sales and fuel sales via Microsoft Excel
- Entered data into store computer for daily paperwork
- Completed cash and credit card transactions accurately using POS software
Tour Guide
Admissions Dept
10.2019 - 12.2021
- Built personal relationships with guests of diverse backgrounds to promote positive experiences
- Answered questions, pointed out important features and offered further details to educate visitors
- Managed tour groups by keeping on schedule and quickly handling issues
- Adapted to unexpected schedule changes by being flexible and adjusting itineraries
Education
Bachelor of Arts - Ethnic and Gender Studies
Westfield State University
Westfield, MA05.2023
High School Diploma -
Wethersfield High School
Wethersfield, CT05.2019
Skills
- Ability to work in a busy environment
- Ability to multi-task
- Effective communication
- Customer service
- Attention to detail
- Typing
- Data Entry
- Microsoft Office Suite
- Google Suite
- Proofreading
- File organization
Software
Microsoft Word
Microsoft Excel
Microsoft Outlook
Google Suite
Timeline
Store Associate
ALDI
08.2023 - Current
Warehouse Associate
GoSupps.Com
01.2023 - 06.2023
Intern
Academic Support
01.2023 - 05.2023
Tutor
Tutoring and Learning Center
09.2021 - 05.2023
Shift Leader
fas mart
04.2021 - 01.2023
Tour Guide
Admissions Dept
10.2019 - 12.2021
Lab Assistant
TRIO Student Support Services
09.2019 - 05.2023
Bachelor of Arts - Ethnic and Gender Studies
Westfield State University
High School Diploma -
Wethersfield High School
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