Maya Dexter
Riverview,FL
Summary
Well-versed in reading financial statements, digital records and reports. Skilled at leading, monitoring and motivating subordinates to produce accurate and efficient work. Organized and motivated employee eager to apply time management and organizational skills in various environments. Process-driven Compliance Analyst practiced in assessing, tracking and documenting information. Adept at reviewing employee work, company standards and supporting materials in order to make a clear assessment and offer effective solutions. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.
Overview
20
20
years of professional experience
Work History
VP Compliance Independent Assessment
Citibank
Tampa, FL
03.2023 - Current
- Assessing the design and operating effectiveness of controls in the first and second lines of defense.
- Testing and monitoring business process to access compliance risk and effectiveness of controls within.
- Identifying, documenting, and escalating compliance violations (breaches) to senior management, and validating that remediation actions are adequate.
- Oversaw risk management processes, ensuring compliance with regulatory standards and internal policies.
- Fostered relationships with key stakeholders, aligning organizational goals with client needs and expectations.
- Develop, implement, and execute compliance testing, monitoring and targeted assessment activities in accordance with Citi’s Compliance Independent Assessment Methodologies.
- Use data analytics and emerging technologies (including artificial intelligence) to improve risk management precision and accuracy and reduce costs of compliance-related activities.
TE Compliance Underwriter
Covius
Brandon, FL
08.2016 - 01.2023
- Educated with knowledge of the federal regulations including but not limited to HMDA, TILA, TRID, RESPA, SAFE Act
- TRID regulatory compliance specialist, ability to review and capture data from loan Estimates and closing disclosures
- Reviewed title commitment, purchase contract, appraisal, all Settlement Agent documentation, invoices, statements, loan disclosures and loan estimates to determine all Borrower fees reflected on the Closing Disclosure appear in the correct section and are held to the appropriate tolerance limits per regulatory, compliance and guidelines.
- Perform in-depth analysis of closed investment and single family mortgage loans.
- Inspected financial statements, credit information and title data to complete underwriting process.
- Reviewed all Loan Estimates issued at loan level by performing a comprehensive change in circumstance review for adherence to all regulatory, compliance guidelines.
- Performed root-cause analysis to provide feedback for TRID Operations Manager to partner with appreciate line of business (LOB) to help reduce and eliminate any bank monetary risk.
- Checked adherence to federal and state regulatory requirements by performing quality control reviews of loan packages.
- Complete assigned compliance transaction testing, and when applicable, remediate all findings identified.
- Prepared reports, metrics and research to support fraud initiatives and projects.
Collections Rep I/ Collections Rep 2
HSBC Finance Corporation
Tampa, FL
05.2006 - 05.2015
- Collected on Front End, Mid-Range and PreForclosure
- Gathered all customer information, looking at debt-to-income ratio applying for modification or arranging new payment plans for those with past due accounts, simplifying the process and avoiding late fees and possible foreclosure.
- Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
- Acts as a Collections liaison between customers and managers. Evaluates customer records and recommends payment plans based on earnings , saving data, payment history and purchase activity.
- Consistently ranked in top 10 company-wide for sales production among staff of 900+ Sales Associates.
- Consistently met or exceeded the company rigorous sales goals by selling/closing over 3 Million in products each month in products each month; goal 1.5 Million. Retained customer loyalty and built new clientele.
Education
Some College (No Degree) -
Keiser University
Lakeland, FLHigh School Diploma -
Durant High School
Plant City, FL05-2002
Skills
- Data Analysis
- Underwriting and Mortgage Closing experience
- KYC
- TRID Specialist
- Project Management
- Ability to understand loan documentation, loan policy, compliance and loan procedures
- Managing Risk
- Risk Identification
- Due Diligence
- Regulatory Understanding
- Documentation Skills
Timeline
VP Compliance Independent Assessment
Citibank
03.2023 - Current
TE Compliance Underwriter
Covius
08.2016 - 01.2023
Collections Rep I/ Collections Rep 2
HSBC Finance Corporation
05.2006 - 05.2015
High School Diploma -
Durant High School
Some College (No Degree) -
Keiser University