Mayah Brown
Cincinnati,OH
Summary
Proven Crew Member with experience at Taco Bell, adept in sanitation protocols and customer engagement. Demonstrates resilience and a knack for multitasking, significantly enhancing guest satisfaction. Excels in food preparation and stock management, ensuring operational efficiency. Skilled in fostering a positive atmosphere, with a commitment to health code compliance and service excellence. Dependable professional with experience and well-developed critical thinking, problem-solving, and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
2
2
years of professional experience
Work History
Crew Member
Taco Bell
Wooster, OH
01.2024 - Current
- Scrubbed and polished counters to remove debris and food.
- Processed payments on the cash register counted back bills and changed to patrons.
- Warmly greeted visitors to promote great customer service and a positive ordering experience.
- Maintained organized storage areas for food products, beverages, and restaurant supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Greeted customers upon arrival, provided menus, and answered questions regarding menu items.
- Stocked shelves and cases with new or transferred items.
- Assisted in the preparation of food items such as sandwiches, salads, and pizzas.
- Packed fast food products in approved containers, cups, and bags.
- Stored food in designated areas following wrapping, dating, food safety, and rotation procedures.
- Wiped down tables and equipment, and swept and refilled stock.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
Crew Member
Dunkin' Donuts
Wooster, OH
03.2023 - 08.2023
- Warmly greeted visitors to promote great customer service and a positive ordering experience.
- Processed payments on the cash register counted back bills and changed to patrons.
- Greeted customers upon arrival, provided menus, and answered questions regarding menu items.
- Stocked shelves and cases with new or transferred items.
- Entered orders into a computer system to send order details to the kitchen, mentioning customers' special requests and food allergies in person.
- Informed customers about daily specials in an engaging manner.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Organized and restocked supplies to support operations and team productivity.
Education
Bachelor of Science - Sports Management
Xavier University
Cincinnati, OH05-2028
High School Diploma -
Wooster High School
Wooster, OH05-2024
Skills
- Sanitation protocols
- Sanitizing
- Food running
- Reliability and punctuality
- Salesmanship
- Flexible schedule
- Task prioritization
- Integrity and honesty
- Cleaning
- Basic math
- Leadership qualities
- Health code compliance
- Performance improvement
- Customer engagement
- Resilience and persistence
- Attention to detail
- Multitasking and organization
- Food preparation
- Stock management
References
References available upon request.
Timeline
Crew Member
Taco Bell
01.2024 - Current
Crew Member
Dunkin' Donuts
03.2023 - 08.2023
Bachelor of Science - Sports Management
Xavier University
High School Diploma -
Wooster High School
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